Remote Deposit Capture
It’s no secret that bank consumers are not fans of overdraft fees. A number of big banks eliminated overdraft and/or non-sufficient funds (NSF) fees in 2021-22, responding to governmental pressure and competition from neobanks. While this might be welcome news to the consumer, The Financial Brand reports that smaller community banks and credit unions face…
Read MoreChris Clausen, executive director of digital payment solutions for Deluxe Corporation, points out via an article at bai.org that, though almost all B2B checks begin and end as data, there remains a “messy middle” consisting of conversions from electronic to paper and back to electronic. That creates both time and monetary costs: on average, check…
Read MoreIn a recent PaymentsJournal Podcast, guest speaker Chuck Doherty, Fiserv’s Director of Client Relations for Deposit Solutions, and Sarah Grotta, Director of Debit and Alternative Products Advisory Service at Mercator Advisory Group, discussed the growth in adoption of mobile deposits. Click the images above to enlarge. The podcast provided data points on customer behaviors and the need…
Read MoreIn case you missed it, over the past month, we have published incredible content on our OrboNation Blog and Modernizing Omnichannel Check Fraud Detection. Review the latest OrboNation Newsletter online or via PDF download.
Read MorePYMNTS.com reports on the move toward more efficient digital processes — accelerated, of course, during the trend away from in-person banking that began as a result of the COVID pandemic. It’s all in the latest Digital-First Banking Tracker®, wherein PYMNTS examines how FIs can realize savings in time and resources while offering customers an improved experience…
Read MoreThe latest PaymentsJournal podcast, with guest speaker Chuck Doherty, Fiserv’s Director of Client Relations for Deposit Solutions, and Sarah Grotta, Director of Debit and Alternative Products Advisory Service at Mercator Advisory Group, discusses mobile check deposits, best practices to drive greater accountholder adoption, and the challenges financial institutions face as they continue to search for…
Read MoreIt’s no surprise that the banking industry has become more dynamic, trending towards technology to help meet ever-changing customer demands. While large financial institutions have the resources to adapt to these changing needs more quickly, community banks and small financial institutions must be more strategic, as each decision can drastically impact the business. Additionally, community…
Read MoreThe OCC’s senior deputy comptroller for midsize and community bank supervision, Sydney Menefee, recently spoke to American Banker about some of the changes she’s observed in the decade since the Office of the Comptroller of the Currency last overhauled its supervision of small and midsize banks. “The industry has evolved, and we have to evolve,…
Read MoreIn case you missed it, over the past month, we have published incredible content on our OrboNation Blog and Modernizing Omnichannel Check Fraud Detection. Review the latest OrboNation Newsletter online or via PDF download.
Read MoreVictoria Dougherty, Fiserv’s Director of Product Management, Financial and Risk Management Solutions, notes that “reports of the paper check’s death have been greatly exaggerated.” Most people still write and cash checks, even if they do it less frequently. Plus, with fewer checks in circulation, the checks people write and receive – and the funds tied…
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