Technology
From Hospital CFO Report comes words of wisdom from seven industry RCM leaders. The common threads? Heightened communication, empowerment of staff, and, of course, technology adoption and AI/machine learning. Check them out and see if any strike a chord with you and your organization! In the meantime, Fierce Healthcare points out that AI and blockchain…
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Microsoft Corp. will stop supporting its Windows 7 operating system next January, which is a bellwether to both independent operators of ATM machines and large financial institutions — time to update! Digital Transactions reports that independent ATM operators seem to have the upper hand in the conversion race: Independent ATM owners’ decision to eschew Windows…
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As digital payment processes – including instant payments that bypass the need to craft and send checks – take hold in more and more business segments, the world of healthcare is beginning to take notice. The proposition: Can faster, easier, and more convenient payments (made possible by steadily advancing technology adoption) create opportunities for innovation…
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In the banking industry, AML/KYC (Anti Money Laundering and Know Your Customer) was previously a very slow, methodic process — the government would put out their lists of sanctioned bad guys (hostile governments, drug kingpins, organized crime organizations and affiliates, etc.) and compliance teams would then carefully (and manually) check onboarding customers to make sure…
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At HITconsultant.net there is an visionary article about customer service in the healthcare sector by Joe Polaris, the Senior VP of Product and Technology at R1 RCM. He opens by drawing an intriguing comparison with booking airline tickets: To book an airline flight, for example, consumers simply open up an app or a website. At…
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In the third annual edition of its “The Best Bank for You” report, Kiplinger identifies top picks among national, regional, and internet banks, as well as credit unions, that offer the best combination of high rates, low fees, and a customer-friendly focus. Many of these institutions are customers of OrboGraph, so it’s is great to…
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We’ve previously noted that the healthcare market is becoming more “retail-like” as consumers desire the ability to shop around for the best possible price tag in an environment dominated by high-deductible healthcare programs. On June 24th, President Trump signed an executive order that he says will make price comparisons easier in the healthcare marketplace, and…
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An article from Digital Transactions finally quantifies the relationship between payments fraud and terrorism! Startling facts in this report show that, outside of pure fraud losses, there is a crucial national security component to fraud prevention. Information-security firm Terbium Labs, in its “The Next Generation of Criminal Financing: How Payment Fraud Funds Transnational Crime” report,…
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OrboGraph’s development and deployment of our own Artificial Intelligence and Deep Learning technologies called OrbNetAI and this year’s OrboGraph Technology Conference theme — 2019: The Year of AI and Modernization — make it clear that we are no strangers to the new frontiers opened up by Artificial Intelligence and Machine Learning technologies in our sector.…
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For all the upbeat and optimistic talk about Artificial Intelligence and its emerging role in the banking industry (not to mention healthcare), it’s certainly well worth taking the time to examine the issues of ethics and privacy as they relate to deployment of these new tools. David Lott, a payments risk expert in the Retail…
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