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Technology

Cash as a Service

August 7, 2019

It may come as a surprise to those outside of the payments industry, but handling cash — real dollars and cents — is actually not an effortless “default mode” for retail businesses. In fact, as illustrated at RetailSupplyChains.com, handling cash is a complex, potentially expensive process: Where there is a cash, there is a cost,…

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Checks: An Homage to the Memo Field

July 30, 2019

We’re sharing an interesting — and obviously Canadian — ode to “cheques” today. We’ll even maintain the north-of-the-border spelling. Do you know what is common between U.S. and Canadian companies? Both still write lots of checks! See what the Financial Post shares as a bit of esoteric insight: Why do many Canadian businesses insist on…

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7 Quotes From RCM Leaders, and AI/Blockchain’s “Potential” in Healthcare

July 25, 2019

From Hospital CFO Report comes words of wisdom from seven industry RCM leaders. The common threads? Heightened communication, empowerment of staff, and, of course, technology adoption and AI/machine learning. Check them out and see if any strike a chord with you and your organization! In the meantime, Fierce Healthcare points out that AI and blockchain…

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atm credit card transaction

Ready For the Next Big ATM Operating-System?

July 24, 2019

Microsoft Corp. will stop supporting its Windows 7 operating system next January, which is a bellwether to both independent operators of ATM machines and large financial institutions — time to update! Digital Transactions reports that independent ATM operators seem to have the upper hand in the conversion race: Independent ATM owners’ decision to eschew Windows…

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Do Faster Payments Spur Healthcare Innovation?

July 18, 2019

As digital payment processes – including instant payments that bypass the need to craft and send checks – take hold in more and more business segments, the world of healthcare is beginning to take notice. The proposition: Can faster, easier, and more convenient payments (made possible by steadily advancing technology adoption) create opportunities for innovation…

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Compliance: The Future Depends on Using Data Better

July 16, 2019

In the banking industry, AML/KYC (Anti Money Laundering and Know Your Customer) was previously a very slow, methodic process — the government would put out their lists of sanctioned bad guys (hostile governments, drug kingpins, organized crime organizations and affiliates, etc.) and compliance teams would then carefully (and manually) check onboarding customers to make sure…

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medical billing statement

3 Things Patients Want From Their Healthcare Financial Experience

July 12, 2019

At HITconsultant.net there is an visionary article about customer service in the healthcare sector by Joe Polaris, the Senior VP of Product and Technology at R1 RCM. He opens by drawing an intriguing comparison with booking airline tickets: To book an airline flight, for example, consumers simply open up an app or a website. At…

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Kiplinger Lists “The Best Bank for You, 2019”

July 10, 2019

In the third annual edition of its “The Best Bank for You” report, Kiplinger identifies top picks among national, regional, and internet banks, as well as credit unions, that offer the best combination of high rates, low fees, and a customer-friendly focus. Many of these institutions are customers of OrboGraph, so it’s is great to…

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Trump Executive Order Demands Healthcare Pricing Transparency

July 3, 2019

We’ve previously noted that the healthcare market is becoming more “retail-like” as consumers desire the ability to shop around for the best possible price tag in an environment dominated by high-deductible healthcare programs. On June 24th, President Trump signed an executive order that he says will make price comparisons easier in the healthcare marketplace, and…

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8 Percent of Payments Fraud Is Linked to Terrorism

July 2, 2019

An article from Digital Transactions finally quantifies the relationship between payments fraud and terrorism! Startling facts in this report show that, outside of pure fraud losses, there is a crucial national security component to fraud prevention. Information-security firm Terbium Labs, in its “The Next Generation of Criminal Financing: How Payment Fraud Funds Transnational Crime” report,…

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