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Omni-Channel Strategies Demand Cross-Channel Consistency

Omni-Channel Ahead

During the Omni-Channel Capture: An Evolving Strategic Direction webinar recorded live at the RDC Summit 2015 (free for RemoteDepositCapture members here), the panelists agreed that Omni-channel delivery strategies, pioneered by hospitality and retailing companies, are becoming absolutely vital for financial services.

“Consistency in the customer experience takes on greater importance in a multi-channel environment,” said Joe Gregory, Vice President of Marketing at OrboGraph.

The full panel consisted of:

  • Denis Bergeron, Director of Product Managment, NCR Corporation
  • Joseph Gregory, Vice President Marketing, OrboGraph
  • Vijay Balakrishnan, President, StratEx LLC
  • Xan Kasprzak, Director of Major Accounts and Risk Management, Ensenta

Read more about the discussion here. (Via

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