Resources

Check out our reservoir of information related to check recognition and healthcare payment technologies. We frequently update this section with the latest news, trends, and analysis of the banking and healthcare industries.

2019 Client Conference

May 20-21, 2019
Charlotte Marriott City Center

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News and trends for the banking and healthcare industries

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Platform Modernization

Both the financial and healthcare industries are undergoing modernization initiatives in check payments and remittance.  See how OrboGraph is using AI, self-learning and deep learning models to drive innovation in these industries to deliver workflow automation.

Platform Modernization

Modernizing payments in the banking and healthcare industries

AI, Self Learning & Deep Learning Technologies

Optimized AI and deep learning models for the automation of check processing and healthcare posting

Operationalizing AI & Self Learning in Checks

Revolutionizing check processing and fraud prevention for the banking industry

Delivering Healthcare Payment Electronification

Increased accuracy levels, decreased error rate for healthcare payments posting

Product Videos

See how each product/service module of OrboAnywhere and OrboAccess delivers value from our check and healthcare payment platforms

Corporate Video & Podcast

See and hear how OrboGraph incorporates AI, deep learning and self learning technologies into its product suite

Healthcare Payments

OrboAccess automates remittance and payment posting as well as enables full research and business intelligence analysis for RCM companies, clearinghouses, billers, and providers.

Access EOB Conversion

Delivers EOB/EOP electronification with information intelligence via AI and deep learning technologies

Access Correspondence Letters

Extracts posting data and tracks reimbursement progress via workflow management

Access Payment Reconciliation

Streamlines the reconciliation process of ERA, ACH, EOB and checks

Access Patient Payments

Automates patient payments for posting

Access Denial Intelligence

Spotlights trends in denials to reduce receivables via prevention

Healthcare Payments Automation Center

Scalable, reliable, flexible cloud-based hosted data center on Amazon Web Services (AWS)

Check Processing

OrboAnywhere automates paper originated payments (i.e. checks, money orders, drafts) and remittances for balancing and posting while reducing risk and losses in the areas of check fraud, payment negotiability and compliance.

Anywhere Fraud

Transaction and image analysis for on-us and deposit fraud detection of counterfeits, forgeries, and alterations.

Anywhere Recognition

Divergent multi-engine CAR/LAR, ICR, OCR & AI check recognition for the Omnichannel

Anywhere Validate

Validate payment negotiability of paper originated items

Anywhere Payee

Match, read, and validate payees for risk and operational workflows

Anywhere Positive Pay

Payee name verification of business checks using issue files

Anywhere Compliance

Mitigate risk in check payments for OFAC, BSA/AML, UCC, Reg CC, and KYC

Restrictive Endorsement

Automatic validation of restrictive, mobile and non-restrictive endorsements

Traditional Products

Based on the Accura XV platform

Embracing the OMNICHANNEL: Banks Break Free From Legacy Systems

Before “Multi-channel” become Omnichannel, the goal was to provide multiple ways to interact with a bank and your accounts. For quite a while, the ability to check balances and make deposits by any means other than walking into a bank lobby – using a web site, ATM machine, smart phone, etc. – was novelty enough.

Today, however, the consumer expects an absolutely consistent and seamless experience across all platforms. They are not so tolerant of interfaces and functions that don’t relate across all deposit, withdrawal, and account information-dispensing touchpoints.

In a world where, for instance, you can begin listening to your Spotify playlist on your iPhone earbuds in your car on the way to work, then continue listening in your office on a desktop machine without skipping a beat or missing the guitar solo, the bar is pretty high for seamless transitions between devices!

This is the Omnichannel, and it’s where the bar is currently set for customer experiences in entertainment, retail, and financial services. A startling percentage of bank customers, for instance, begin a transaction on a desktop device only to complete their business later on a smart phone. They have very little patience for “bumps in the road” caused by legacy systems struggling to keep up with expanding channels.

Unfortunately, early development of multi-channel banking experiences involved “bolt-on” technology that more often than not proved clunky and inconsistent. That’s not to mention the fact that there was no system-wide way to intelligently offer and upsell specific banking services based on specific consumer activity across every platform.

“As banks have seen a decline in branch traffic, self-service technology is experiencing major growth,” explains Joe Gregory, OrboGraph VP of marketing. “In order to maximize consumer and corporate adoption, self service channels need better tools to provide a consistent client experience. This experience is driven by how the system performs as well as the overall automation success rate.”

OrboGraph OrboAnywhere™ technology is designed to optimize the Omnichannel experience while offering matchless real-time image validation, providing a consistent client experience across all platforms.  Each platform – ATM’s, mobile, Point-of-Sale, etc. – present a specific set of challenges that OrboAnywhere is purpose-built to tackle.

Ready to embrace the Omnichannel and reap the benefits? Get more information about OrboAnywhere here.  Official solution roll out in March at BAI Payments Connect and ECCHO…

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