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Check out our reservoir of information related to check recognition and healthcare payment technologies. We frequently update this section with the latest news, trends, and analysis of the banking and healthcare industries.

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Platform Modernization

Both the financial and healthcare industries are undergoing modernization initiatives in check payments and remittance.  See how OrboGraph is using AI, self-learning and deep learning models to drive innovation in these industries to deliver workflow automation.

Platform Modernization

Modernizing payments in the banking and healthcare industries

AI, Self Learning & Deep Learning Technologies

Optimized AI and deep learning models for the automation of check processing and healthcare posting

Operationalizing AI & Self Learning in Checks

Revolutionizing check processing and fraud prevention for the banking industry

Delivering Healthcare Payment Electronification

Increased accuracy levels, decreased error rate for healthcare payments posting

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See how each product/service module of OrboAnywhere and OrboAccess delivers value from our check and healthcare payment platforms

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Healthcare Payments

OrboAccess automates remittance and payment posting as well as enables full research and business intelligence analysis for RCM companies, clearinghouses, billers, and providers.

Access EOB Conversion

Delivers EOB/EOP electronification with information intelligence via AI and deep learning technologies

Access Correspondence Letters

Extracts posting data and tracks reimbursement progress via workflow management

Access Payment Reconciliation

Streamlines the reconciliation process of ERA, ACH, EOB and checks

Access Patient Payments

Automates patient payments for posting

Access Denial Intelligence

Spotlights trends in denials to reduce receivables via prevention

Healthcare Payments Automation Center

Scalable, reliable, flexible cloud-based hosted data center on Amazon Web Services (AWS)

Modernizing RCM with AI

An informative resource to assist RCM companies in understanding how to solve today's problems with the help of AI.

Check Processing

OrboAnywhere automates paper originated payments (i.e. checks, money orders, drafts) and remittances for balancing and posting while reducing risk and losses in the areas of check fraud, payment negotiability and compliance.

Anywhere Fraud

Transaction and image analysis for on-us and deposit fraud detection of counterfeits, forgeries, and alterations.

Anywhere Recognition

Divergent multi-engine CAR/LAR, ICR, OCR & AI check recognition for the Omnichannel

Anywhere Validate

Validate payment negotiability of paper originated items

Anywhere Payee

Match, read, and validate payees for risk and operational workflows

Anywhere Positive Pay

Payee name verification of business checks using issue files

Anywhere Compliance

Mitigate risk in check payments for OFAC, BSA/AML, UCC, Reg CC, and KYC

Traditional Products

Based on the Accura XV platform

Modernizing Omnichannel Check Fraud Detection

An informative blog series exploring payments fraud and image technologies used to fight financial crimes.

Helping Bankers Sell Medical Lockbox ServicesHealthcare providers have one of the most complex payment cycles. One would think that most would simply outsource the lockbox function to a service provider or financial institution (FI). Unfortunately, FI’s struggle in many ways to sell medical lockbox processing. But why?

Many of the FI’s officers are not hunter sales people. They are account managers who farm a territory.  Convincing a provider to outsource their entire operation, or switch from another is a major decision which involves a strong business case as well as long-term strategy. Account managers (AM) are used to visiting accounts, chatting about customer service and managing a relationship. They don’t have highly compensated sales programs which motivates the AM to have a strong, sometimes uncomfortable sales closing process.

To support the account managers in their efforts to contract additional healthcare providers, provide them with support in the following ways:

  • Teach them to listen to the pains of the provider.
  • Don’t generalize “revenue cycle management”. Understand the multiple levels of primary, secondary and multiple insurance submissions and how it relates to denials management.
  • Provide a technical sales support resource who can communicate how EDI claim (837) files are managed and matched against EOB’s and EDI (835) payment files.
  • Know the business case to communicate tangible and intangible benefits.
  • Provide a formal proposal so the client knows the FI is serious.
  • Take a sales course on negotiations and closing sales.

Know the Advantages of a Medical Lockbox

Bank marketing and sales people should know the workflow well enough to articulate benefits. Knowing that the lockbox collects checks and invoices from the PO Box, scans the documents, balances payments against invoice amounts, deposits the check payments into a provider’s accounts and archives supporting documents should be second nature.  

At first glance, medical lockboxes may seem to be an expensive solution for receivables management. However, once a practice begins an in depth analysis of check processing, the costs typically prove to be reasonable. Advantages of a medical lockbox include:

  • Quick deposit of funds (more funds available for overnight account sweeps)
  • Shortened receivables collection
  • Potential reduction of employee fraud
  • Savings of employee time in making bank runs
  • Money deposited daily irrespective of absences or office closure

Help the sales and marketing efforts with resources and information! Additional support is many times also available by technology partners who provide these services to financial institutions. 

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