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Check out our reservoir of information related to check recognition and healthcare payment technologies. We frequently update this section with the latest news, trends, and analysis of the banking and healthcare industries.

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Platform Modernization

Both the financial and healthcare industries are undergoing modernization initiatives in check payments and remittance.  See how OrboGraph is using AI, self-learning and deep learning models to drive innovation in these industries to deliver workflow automation.

Platform Modernization

Modernizing payments in the banking and healthcare industries

AI, Self Learning & Deep Learning Technologies

Optimized AI and deep learning models for the automation of check processing and healthcare posting

Operationalizing AI & Self Learning in Checks

Revolutionizing check processing and fraud prevention for the banking industry

Delivering Healthcare Payment Electronification

Increased accuracy levels, decreased error rate for healthcare payments posting

Product Videos

See how each product/service module of OrboAnywhere and OrboAccess delivers value from our check and healthcare payment platforms

Corporate Video & Podcast

See and hear how OrboGraph incorporates AI, deep learning and self learning technologies into its product suite

Healthcare Payments

OrboAccess automates remittance and payment posting as well as enables full research and business intelligence analysis for RCM companies, clearinghouses, billers, and providers.

Access EOB Conversion

Delivers EOB/EOP electronification with information intelligence via AI and deep learning technologies

Access Correspondence Letters

Extracts posting data and tracks reimbursement progress via workflow management

Access Payment Reconciliation

Streamlines the reconciliation process of ERA, ACH, EOB and checks

Access Patient Payments

Automates patient payments for posting

Access Denial Intelligence

Spotlights trends in denials to reduce receivables via prevention

Healthcare Payments Automation Center

Scalable, reliable, flexible cloud-based hosted data center on Amazon Web Services (AWS)

Modernizing RCM with AI

An informative resource to assist RCM companies in understanding how to solve today's problems with the help of AI.

Check Processing

OrboAnywhere automates paper originated payments (i.e. checks, money orders, drafts) and remittances for balancing and posting while reducing risk and losses in the areas of check fraud, payment negotiability and compliance.

Anywhere Fraud

Transaction and image analysis for on-us and deposit fraud detection of counterfeits, forgeries, and alterations.

Anywhere Recognition

Divergent multi-engine CAR/LAR, ICR, OCR & AI check recognition for the Omnichannel

Anywhere Validate

Validate payment negotiability of paper originated items

Anywhere Payee

Match, read, and validate payees for risk and operational workflows

Anywhere Positive Pay

Payee name verification of business checks using issue files

Anywhere Compliance

Mitigate risk in check payments for OFAC, BSA/AML, UCC, Reg CC, and KYC

Traditional Products

Based on the Accura XV platform

Modernizing Omnichannel Check Fraud Detection

An informative blog series exploring payments fraud and image technologies used to fight financial crimes.

  • The unsung heroes of healthcare: back office RCM
  • What are the effects of coronavirus on RCM?
  • Outlook for the near future

While the world is adjusting to life under self-quarantine to flatten the curve of the COVID-19, the heroes of healthcare are those providing treatment in the field. Doctors, nurses, volunteers, ambulance drivers, just to name a few, are putting themselves at risk for the good of others.

While the healthcare providers receive much of the attention from the media, deservedly so, those in the back office and operations are the unsung heroes, keeping the healthcare organizations operational in a harrowing set of circumstances. From maintenance, security, to revenues cycle management, it truly requires a team effort for these healthcare organizations to handle the unprecedented number of patients in need of care.

Coronavirus' Effects on RCM

As the number of patients contracting the coronavirus increases, so does its effects on RCM. Revcycleintelligence.com details the challenges facing RCM:

1. Billing and Coding

While exact numbers are not readily available, as an RCM professional, you most likely have or will be seeing an uptick in claims. While some payers like Aetna are waiving patient payments for coronavirus hospital stays, the processing of these claims are still needed with new CPT code. The article details guidelines on billing and reimbursement for treating the coronavirus from CMS, along with illustrating efforts from other healthcare associations.

medical billing statement

2. Patient Financial Responsibility

Again, while some payers are waiving patient payments for coronavirus hospital stays, the article notes that, " Several reports have surfaced of patients being left with thousands of dollars in medical bills after seeking care for potential coronavirus symptoms." Currently, America's Health Insurance Plans (AHIP) is working on solutions to ease the burden, but there is a clear challenge for RCM ahead.

check processing

3. Allocating Resources

Healthcare organizations have limited resources, and the coronavirus outbreak is stretching these resources even further. The article notes that hospitals "use their flu preparedness protocols as a starting point for allocating resources to COVID-19 management" and lists the top priorities for hospitals.

Check payments and healthcare news

For revenue cycle management companies, there is an additional challenge. Governments around the world have started issuing shutdowns, forcing much of the world's labor force to stay home. While many organizations can enable work-from-home plans, the rules and regulations of healthcare make this extremely difficult for healthcare organizations, especially ones using business process outsourcers (BPOs).

Outlook for the Near Future

While experts differ as to when exactly the world can return to normalcy, it is important for everyone to adhere to the guidelines set by the CDC. Additionally, stakeholders in the healthcare industry should follow advice from the National Academy of Medicine (NAM).

“It is important that hospitals take steps now to develop a process for decision making, anticipate what resources may be in shortage, and involve clinical staff in developing strategies to address a broad range of impact,” the organization concluded.

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