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Artificial Intelligence and Deep Learning

A Nuts-and-Bolts Guide: What’s the Difference Between AI and RPA?

January 20, 2020

A recent HealthLeaders Revenue Cycle Exchange event offered the opportunity for revenue cycle executives to voice their opinion on Artificial Intelligence solutions and the place AI and Deep Learning will occupy in future revenue cycle tech iterations. Lots of “rah-rah” for AI, right? Wrong! An article at HealthLeadersMedia.com paints a pretty bleak picture: “Meaningless,” “scary,”…

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The 2019 Federal Reserve Payments Study Illustrates Dynamics of Robust Economy with Payment Diversity

January 15, 2020

The Federal Reserve released the 2019 Federal Reserve Payments Study Executive Report on December 19, 2019. Based on 2018 compared to 2015, aggregate payment growth in “core noncash payments,” including debit card, credit card, ACH, and checks, were up as a whole by 6.7% representing an incremental 30.6 billion transactions valued at $97B! Comparing actual…

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medical billing statement

American Healthcare: Where Fraud is “Normal”

January 10, 2020

Imagine having a lingering cold and sore throat, and, after a quick visit to your primary care doctor for a throat swab and blood test, you get a bill for … $28,395.50 You read that correctly. Fortunately, the patient in question, Alexa Kasdan, was insured and it fell to the insurer to pay the bill…

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Time for Real-Time Payments in the Healthcare Space?

January 3, 2020

Real-time payments in the healthcare space, while catching on, are far from ubiquitous at this point. As reported by PYMNTS.com, barriers to real-time payment adoption remain, despite the benefits observed in other consumer-facing industries like insurance and financial services. The costs involved in implementing new services are among the top concerns for payment providers, of…

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2020-2030: Payments In The Next Decade

January 2, 2020

We love this time of year! It’s a week when everyone the payments industry can take a deep breath, celebrate successes, reflect, and then blog about the future. And now that 2020 is upon us, what better time to “look ahead” toward 2030! PYMNTS.com is one of the first publications to make a prediction related…

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A Look Back – and Looking Forward to 2020

December 24, 2019

And another year comes to a close! It’s been our pleasure to share observations, insights, and solutions from across the industry via the OrboNation Blog. As 2019 comes to end, we have much to be thankful for. Most importantly, however, we’re thankful for the clients and customers that are crucial to OrboGraph’s success. Looking back,…

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The Rise Of Quality Cycle Management and the Power of Automation

December 20, 2019

“Value-based care delivery” describes a healthcare system where payment is predicated on quality and health outcomes and not just services delivered. From a clinical and care delivery standpoint, health systems are moving toward value-based care delivery. However, as Forbes reports, from a business and financial standpoint, enabling technology is still catching up. Payment tied to…

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Intelligent Automation & Cloud-Specific Services for FI’s

December 18, 2019

As part of a recent series of blog posts about Intelligent Automation, Adam Swinglehurst of Accenture offered the chart below to illustrate the necessary “overlap” as AI solutions develop and improve. The role of intelligent automation is important to Chief Financial Officers (CFOs) across the globe. CFOs seek to drive efficiencies, create team capacity, meet…

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Industry Survey Results: 5 Pain Points for Revenue Cycle Executives

December 9, 2019

Last month, the consulting company Navigant published insights titled “5 Pain Points for Revenue Cycle Executives”, based on a survey of Hospital Revenue Cycle Executives conducted in partnership with the Healthcare Financial Management Association (HFMA) and prepared by professionals with direct experience working with healthcare professionals in executive and revenue cycle leadership. As reported via…

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So Many Payment Options… So Much Consumer Confusion?

November 20, 2019

Remember “cash, check, or credit card”? Ah, the simpler days of yore. As reported in PaymentsJournal.com, we are experiencing more payments choices at the consumer level than ever before. Indeed, their article starts out with a parade of options: “Swipe, dip, tap. Credit, charge, debit, prepaid, reloadable. Apple Pay, Google Pay, Samsung Pay, Starbucks, Dunkin’.…

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