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Check out our reservoir of information related to check recognition and healthcare payment technologies. We frequently update this section with the latest news, trends, and analysis of the banking and healthcare industries.

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Platform Modernization

Both the financial and healthcare industries are undergoing modernization initiatives in check payments and remittance.  See how OrboGraph is using AI, self-learning and deep learning models to drive innovation in these industries to deliver workflow automation.

Platform Modernization

Modernizing payments in the banking and healthcare industries

AI, Self Learning & Deep Learning Technologies

Optimized AI and deep learning models for the automation of check processing and healthcare posting

Operationalizing AI & Self Learning in Checks

Revolutionizing check processing and fraud prevention for the banking industry

Delivering Healthcare Payment Electronification

Increased accuracy levels, decreased error rate for healthcare payments posting

Product Videos

See how each product/service module of OrboAnywhere and OrboAccess delivers value from our check and healthcare payment platforms

Corporate Video & Podcast

See and hear how OrboGraph incorporates AI, deep learning and self learning technologies into its product suite

Healthcare Payments

OrboAccess automates remittance and payment posting as well as enables full research and business intelligence analysis for RCM companies, clearinghouses, billers, and providers.

Access EOB Conversion

Delivers EOB/EOP electronification with information intelligence via AI and deep learning technologies

Access Correspondence Letters

Extracts posting data and tracks reimbursement progress via workflow management

Access Payment Reconciliation

Streamlines the reconciliation process of ERA, ACH, EOB and checks

Access Patient Payments

Automates patient payments for posting

Access Denial Intelligence

Spotlights trends in denials to reduce receivables via prevention

Healthcare Payments Automation Center

Scalable, reliable, flexible cloud-based hosted data center on Amazon Web Services (AWS)

Modernizing RCM with AI

An informative resource to assist RCM companies in understanding how to solve today's problems with the help of AI.

Check Processing

OrboAnywhere automates paper originated payments (i.e. checks, money orders, drafts) and remittances for balancing and posting while reducing risk and losses in the areas of check fraud, payment negotiability and compliance.

Anywhere Fraud

Transaction and image analysis for on-us and deposit fraud detection of counterfeits, forgeries, and alterations.

Anywhere Recognition

Divergent multi-engine CAR/LAR, ICR, OCR & AI check recognition for the Omnichannel

Anywhere Validate

Validate payment negotiability of paper originated items

Anywhere Payee

Match, read, and validate payees for risk and operational workflows

Anywhere Positive Pay

Payee name verification of business checks using issue files

Anywhere Compliance

Mitigate risk in check payments for OFAC, BSA/AML, UCC, Reg CC, and KYC

Restrictive Endorsement

Automatic validation of restrictive, mobile and non-restrictive endorsements

Traditional Products

Based on the Accura XV platform

Modernizing Omnichannel Check Fraud Detection

An informative blog series exploring payments fraud and image technologies used to fight financial crimes.

MIT Sloan Management Review and Boston Consulting Group recently collaborated on a white paper exploring AI as a tool entitled Winning With AI (you can download the paper HERE).

Subtitled Pioneers Combine Strategy, Organizational Behavior, and Technology, the white paper is a nice encapsulation of their global survey. Conducted in Spring 2019, the survey attracted a total of 2,555 respondents representing 29 industries and 97 countries. The MIT Sloan/Boston Consulting Group team then interviewed 17 executives leading AI initiatives in large organizations across a broad range of industries, including insurance, software, banking, manufacturing, health care, pharmaceuticals, retail, and mining.

Chart: MIT Sloan Management Review and Boston Consulting Group

The report takes a close look at how Aetna is using AI:

At Aetna, the U.S.-based insurer recently acquired by CVS, artificial intelligence is playing an increasingly important role in both refining and extending its business model. Aetna already uses AI to design provider networks, prevent fraud, and discover overpayments — traditional applications of analytics within the insurance industry. But, as Ali Keshavarz, Aetna’s vice president and head of analytics, says, this is just the beginning of what the company is planning to do with AI.
Aetna is now pursuing strategic initiatives to create more customer value with AI. In one Medicare-related offering, product designers used an AI-based method to customize benefit design. This approach led to 180% growth in new member acquisition.

Keshavarz goes on to note that Aetna is using AI as a tool to advance its broader strategy: becoming the health care portal for its customer base.

“We want to become the first place people go to when they are thinking about their health,” he says. “That could be something like you have a rash and you don’t know what’s going on. You want to get a quick diagnostic of what’s happening. Can we be more and more of the front door for that?”

It sounds like Keshavarz heard the wake up call we wrote about back in 2018; he believes AI is crucial to enhance customer engagement, both in terms of directly connecting with customers and simplifying their user experience by automating manual processes for billing and claims. One of the points made in a recent article we referenced — patients report the worst experience in the process is the post- and pre-visit period when they’re trying to book an appointment or deal with a bill — is well-aligned with Keshavarz’s perspective.

This blog contains forward-looking statements. For more information, click here.

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