Bank Branch
In a press release by Gartner, Inc., the company boldly predicts that banks and financial firms will boost their technology products and services investments in 2022 to the tune of $623 billion. Gartner Inc. goes on to identify what they consider the top three tech trends emerging in banking and investment services. Generative artificial intelligence…
Read MoreIn case you missed it, over the past month, we have published incredible content on our OrboNation Blog and Modernizing Omnichannel Check Fraud Detection. Review the latest OrboNation Newsletter online or via PDF download.
Read MoreRecent aggressive interest rate increases by the Federal Reserve, as well as geo-political uncertainties, have combined to create an environment wherein banks will be in high competition to not only gain new customers, but also retain customers — and, more importantly, their deposits. As we are all aware, deposits are crucial for banks in generating…
Read MoreIt’s no secret that bank consumers are not fans of overdraft fees. A number of big banks eliminated overdraft and/or non-sufficient funds (NSF) fees in 2021-22, responding to governmental pressure and competition from neobanks. While this might be welcome news to the consumer, The Financial Brand reports that smaller community banks and credit unions face…
Read MoreChris Clausen, executive director of digital payment solutions for Deluxe Corporation, points out via an article at bai.org that, though almost all B2B checks begin and end as data, there remains a “messy middle” consisting of conversions from electronic to paper and back to electronic. That creates both time and monetary costs: on average, check…
Read MoreIn a recent PaymentsJournal Podcast, guest speaker Chuck Doherty, Fiserv’s Director of Client Relations for Deposit Solutions, and Sarah Grotta, Director of Debit and Alternative Products Advisory Service at Mercator Advisory Group, discussed the growth in adoption of mobile deposits. Click the images above to enlarge. The podcast provided data points on customer behaviors and the need…
Read MoreIn case you missed it, over the past month, we have published incredible content on our OrboNation Blog and Modernizing Omnichannel Check Fraud Detection. Review the latest OrboNation Newsletter online or via PDF download.
Read MorePYMNTS.com reports on the move toward more efficient digital processes — accelerated, of course, during the trend away from in-person banking that began as a result of the COVID pandemic. It’s all in the latest Digital-First Banking Tracker®, wherein PYMNTS examines how FIs can realize savings in time and resources while offering customers an improved experience…
Read MoreThe latest PaymentsJournal podcast, with guest speaker Chuck Doherty, Fiserv’s Director of Client Relations for Deposit Solutions, and Sarah Grotta, Director of Debit and Alternative Products Advisory Service at Mercator Advisory Group, discusses mobile check deposits, best practices to drive greater accountholder adoption, and the challenges financial institutions face as they continue to search for…
Read MoreIt’s no surprise that the banking industry has become more dynamic, trending towards technology to help meet ever-changing customer demands. While large financial institutions have the resources to adapt to these changing needs more quickly, community banks and small financial institutions must be more strategic, as each decision can drastically impact the business. Additionally, community…
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