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Five Key Factors for Innovation Success in 2023

December 22, 2022

The Financial Brand marked the end of the year with a look at what they consider the top five innovation trends to look forward to in 2023. Innovation has become a critical component of business growth in the banking industry. Beyond creating the ‘next big thing,’ innovation includes the creation of value through new or…

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Ernst & Young: How Are Banks Pacing for the New Wave?

December 15, 2022

At EY.COM, home of Ernst & Young Global Limited, Pratik Shah, EY India Financial Services Consulting Leader, and Harshvardhan Bisht, EY India Banking and Capital Markets Leader, explain that banks must evaluate and address the evolving needs of the consumers and maintain their trust in the banking system. The advent of the pandemic and the…

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Understanding “Hyperautomation” for Banks & Three Keys to Success

December 1, 2022

Automation has been a popular topic in the world of banking for decades (and discussed here recently as well). However, according to BankingDive.com, there is a new term now picking up steam in the banking world: Banks, of course, have been focused on automating processes to improve efficiency and customer service for well over a…

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A Deeper Dive into the 2022 AFP Digital Payments Survey

October 26, 2022

Recently, the Association of Financial Professionals — in conjunction with JP Morgan — released its 2022 AFP Digital Payments Survey. The survey was conducted to measure the adoption of digital payments in the US and Canada in light of recent global challenges. In particular, the survey focuses on the shift from checks to digital alternatives.…

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Digital Banking: Teller Transactions Down -10%, Remote Deposits Up +25%

September 28, 2022

The San Diego Business Journal asked a group of banking leaders for their impressions of the digital revolution in banking, and received valuable insights regarding human interactions, response to pandemic-era restrictions, and fraud prevention. Even before the COVID-19 pandemic impacted the world economy in early 2020, the financial sector was developing and deploying digital tools…

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PYMNTS Study Reveals Fewer Than 10% of Consumers Use FinTechs as a Primary Bank

September 14, 2022

Even as we read more and more about the popularity of digital banking, a study by PYMNTS reveals that many consumers are not yet prepared to cut ties with their traditional financial institutions (FIs) and go fully digital. In their new collaboration with Treasury Prime entitled “How Consumers Use Digital Banks,” 2,124 consumers were surveyed regarding…

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Bank Branches Transformation: “Experience Stores”

September 8, 2022

BAI examines the ongoing transformation of the branch experience: Long before the pandemic hit, many banks were well on their way to rethinking their branches to better accommodate customers’ increased use of digital channels. With the net closure of nearly 3,000 branches in the U.S. last year and a similar pace in the first half of 2022,…

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Will Cash Restrictions be Implemented in the US?

August 18, 2022

A report on the Globes website gives us a look at restrictions on cash payments in Israel that have been in effect since January of 2019. The law limits the use of cash in any transaction worth more than NIS 11,000 with a business and more than NIS 50,000 in a transaction between private individuals.…

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News Release: OrboGraph Acquired by Revenue Management Solutions (RMS)

August 16, 2022

Check Fraud and Recognition Solutions Business Will Continue to Run Independently Billerica, MA, August 16, 2022 – OrboGraph, a premier supplier of check processing automation, fraud detection, and healthcare payment electronification, announced today that Revenue Management Solutions (RMS), a provider of automated healthcare payments reconciliation services has acquired OrboGraph. Thompson Street Capital Partners (TSCP), a private…

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The Metaverse: The Next Frontier for Banking?

July 27, 2022

Brace yourself: It’s time for banks to begin planning their move to the Metaverse. Or Web3. Or Web 3.0. Or whatever they’re calling it today. If you’re not exactly sure what the Metaverse is, rest assured that you are not alone…but that hasn’t stopped banks from eagerly diving in. The Financial Brand had Mike Abbott,…

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