Mobile Banking

Same Day ACH is Here – and Paper Check Usage is UP!

By orbograph / October 4, 2016 / 0 Comments

The same report that finds 57% of organizations intend to use same-day ACH for last-minute payments also finds that business-to-business payments by paper check actually increased slightly from 2013, breaking the previous downward trend in check use. In fact, 86 percent have finally integrated their check payments systems with their accounting systems. There are still major…

Read More

Breaking Down The Faster Payments Construct

By orbograph / September 27, 2016 / 0 Comments

Set aside 13 minutes for the newest installment of the Countdown to Same Day ACH podcast series. In this episode, Jan Estep, president and CEO of NACHA, talks to Karen Webster about the overlaps, complements, and implications of all the capabilities under the faster payments umbrella. Ms. Estep says the best way to think about “faster payments” is as an umbrella…

Read More

Visa and PayPal announce strategic partnership

By orbograph / August 2, 2016 / 0 Comments

Recently, Visa and PayPal – – the largest payments network in the world and the largest digital payments network in the world – – announced a strategic partnership “that will result in an improved and more seamless payment experience for Visa cardholders and will offer greater choice in how consumers pay with the PayPal and Venmo…

Read More

Bank of America: Shrinking Workforce & Fewer Branch Locations

By orbograph / July 19, 2016 / 0 Comments

Bank of America has 23% fewer branches and 37% fewer workers than in 2009, the bank said in a recent presentation. Further, CNNMoney reports that they plan to cut another 8,000 jobs from their consumer business over time. Digital transactions are way less expensive and keep customers happy. In fact, BofA said it costs less than a tenth…

Read More

Software Unleashes the Potential of the ATM Channel

By orbograph / July 12, 2016 / 0 Comments

The days of the ATM as simple “cash-dispensing machines” are over. In order for banks to remain competitive, they have to tailor the ATM experience to client needs and the physical context in which the ATM exists. Also, the definition of an ATM is expanding into the realm of “kiosk”… In an interview with Aravinda…

Read More

"Why would I drive to talk to a video screen?" Six Video Teller Mistakes to Avoid

By jgregory / June 28, 2016 / 0 Comments

It’s not a live-in-person teller, and it’s not an ATM. But, based on conversations I’ve had with some of my older, more set-in-their-ways relatives, it may be the only way to get certain people to make use of a “machine” to do their banking. The interactive video teller machine certainly looks like an ATM, but the remote…

Read More

How Mobile Apps Helped 100,000 Get Virtually Free Healthcare

By jgregory / June 23, 2016 / 0 Comments

The challenges of achieving an efficient healthcare system are far reaching.  In the US, we are all familiar with HIPAA, healthcare fraud, delayed payments, PCI and the challenges of converting from traditional workflows into digital. As companies like OrboGraph help facilitate a transition to full automation of the insurance payment process, others are introducing innovations…

Read More

Regulators Now Demanding New Deposit Reconciliation Practices for Banks & Credit Unions

By orbograph / June 21, 2016 / 0 Comments

Fed. Government: “Technological and other processes exist that allow financial institutions to fully reconcile discrepancies in deposit accounts”

Read More

Even With New Payments, Volumes Can Decline – Can Mobile Overcome?

By jgregory / June 15, 2016 / 0 Comments

In an article ostensibly about a new mobile pay program introduced by a little company called Google, there is interesting challenge that mobile payments needs to overcome to go truly mainstream. Volume decline…

Read More

“Fraudsters are innovative & persevering—money is a great motivator!"

By orbograph / June 7, 2016 / 0 Comments

It should come as no surprise to security-obsessed online merchants that fraud is the leading concern of e-commerce merchants polled by the Merchant Risk Council, a Seattle-based worldwide association of e-commerce payments and risk-control executives. The MRC polled a total of 193 merchants in December and January at companies of varying industries and sizes (see their report…

Read More