Omnichannel
At this year’s HIMSS Conference, I saw and heard things that make me confident that 2016 is going to be yet another year of startling growth in the healthcare payments space.
Read MoreOne of the biggest hurdles in maintaining self-serve devices — ATMs, Remote Deposit Capture (RDC), and kiosks, to name a few — is ensuring that any negotiable item is converted and deposited correctly. Money orders are often the worst offenders, but there are still many checks with poor dropout features. Additionally, low-end scanners are more prone to poor images and MICR rejects due to cheaper imaging components.
Read MoreWe’ve been talking about the Omnichannel quite a bit, both in the OrboNation blogs and around the Orbograph offices. It’s an important topic for financial institutions and retailers alike.
Read MoreDuring the Omni-Channel Capture: An Evolving Strategic Direction webinar recorded live at the RDC Summit 2015 (free for RemoteDepositCapture members here), the panelists agreed that Omni-channel delivery strategies, pioneered by hospitality and retailing companies, are becoming absolutely vital for financial services.
Read MoreBefore “Multi-channel” become Omnichannel, the goal was to provide multiple ways to interact with a bank and your accounts. For quite a while, the ability to check balances and make deposits by any means other than walking into a bank lobby – using a web site, ATM machine, smart phone, etc. – was novelty enough.…
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