Omnichannel
One of the biggest hurdles in maintaining self-serve devices — ATMs, Remote Deposit Capture (RDC), and kiosks, to name a few — is ensuring that any negotiable item is converted and deposited correctly. Money orders are often the worst offenders, but there are still many checks with poor dropout features. Additionally, low-end scanners are more prone to poor images and MICR rejects due to cheaper imaging components.
Read MoreWe’ve been talking about the Omnichannel quite a bit, both in the OrboNation blogs and around the Orbograph offices. It’s an important topic for financial institutions and retailers alike.
Read MoreDuring the Omni-Channel Capture: An Evolving Strategic Direction webinar recorded live at the RDC Summit 2015 (free for RemoteDepositCapture members here), the panelists agreed that Omni-channel delivery strategies, pioneered by hospitality and retailing companies, are becoming absolutely vital for financial services.
Read MoreBefore “Multi-channel” become Omnichannel, the goal was to provide multiple ways to interact with a bank and your accounts. For quite a while, the ability to check balances and make deposits by any means other than walking into a bank lobby – using a web site, ATM machine, smart phone, etc. – was novelty enough.…
Read More- « Previous
- 1
- …
- 34
- 35
- 36