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Omnichannel

Embracing the OMNICHANNEL: Banks Break Free From Legacy Systems

February 4, 2016

Before “Multi-channel” become Omnichannel, the goal was to provide multiple ways to interact with a bank and your accounts. For quite a while, the ability to check balances and make deposits by any means other than walking into a bank lobby – using a web site, ATM machine, smart phone, etc. – was novelty enough.…

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