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ATM

Has Technology Stripped Our Banks of Human Values?

April 18, 2017

Recently we looked at whether or not the bank teller and associated “human touch” was disappearing from the banking experience (Verdict: happily, bank tellers are not yet “endangered species.”) In this interesting take from India, the writer, a sociologist, wonders whether the very same tech that makes transactions quick and easy – – mobile apps,…

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orbograph

Orbograph Client Conference Summary: Payments and Check Update

April 13, 2017

To say the 2017 Orbograph Client Conference in Atlanta turned out to be a great event would be shameless self promotion, which we would never do.  So speaking objectively, it all started with a must-see introduction movie trailer. Then, on the check and payments side, we recruited a number of the best companies and speakers in…

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Banking

10 Big Ideas for Banking in 2017

April 10, 2017

American Banker provides their view toward futuristic ideas with 10 Big Ideas for Banking in 2017. It’s a combo of both cool and crazy concepts; each of the 10 predictions/ideas link to a more comprehensive look at the topic in question (also in a fun slideshow format). “Redefine a bank’s worth for the digital age,” for example, links…

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Bank Teller

Bank Tellers: Endangered Species?

April 6, 2017

To a bystander watching people buy mochas with wristbands and transferring funds to and from their account via iPhone, the idea of going to a bank and dealing with a human being may be a quaint bit of yesteryear. An actual human being interacting with customers during banking transactions? What next – – rotary telephones?…

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football o line

Would You Want Tom Brady or Brett Favre To Deliver Healthcare Payment Processing?

February 9, 2017

If Tom Brady was in healthcare payment processing, he’d get to 100% automated posting of insurance payments… but he wouldn’t get there the way you think. Does he have the physical tools? Sure – – but that’s not enough. Attention to detail, discipline and hard work factor in even more than a strong arm. As much…

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grass

Check Recognition Is Like the Greatest Comeback in Super Bowl History

February 7, 2017

How is the greatest comeback in Super Bowl history like check recognition? If you’re the New England Patriots, Bill Belicheck and Tom Brady, you practiced, trained and, to use their oft-repeated mantra, worked hard…“worked ‘expletive’ hard!” They constantly optimize technology and planning, and then execute on the field. That recipe all came together when they were down 28-3. They saw…

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wallmart checkout

“Go Ahead, Write a Check for Your Coffee,” Just Not for Beef Jerky

January 31, 2017

Gert Watkins just become the poster child of checks in an article about the reality of check writing. The Wall Street Journal article, posted by former colleague and friend Kathy Strasser, explored the dynamics behind why checks still exist and what the leading motivations are. Of course, when it comes to checks, technologists want to bash…

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Did the 2016 FDIC Conference Deliver Short-Term Success?

January 24, 2017

The FDIC 2016 Community Banking Conference provided a foundational approach for the market. With the theme of Strategies for Long-Term Success, four conference panels discussed the community banking model; regulatory developments; managing technology challenges; and ownership structure and succession planning. Chairman Martin J. Gruenberg announced that community banks today account for 13 percent of banking industry assets…

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The Future of Blockchain in RCM

January 12, 2017

A few months ago we asked “How Will Banks React to the Blockchain?” Now it’s the healthcare sector that needs to take a good look at Blockchain and its potential integration into RCM. Here’s an excellent Blockchain primer from Blockgeeks.com using a GoogleDocs analogy: “The traditional way of sharing documents with collaboration is to send a Microsoft Word document…

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Top 10 Retail Banking Trends & Predictions

January 10, 2017

For the sixth consecutive year, Digital Banking Report has surveyed a panel of over 100 global financial services leaders for their thoughts and predictions on retail banking and credit union trends. The crowdsource panel includes bankers, credit union executives, industry analysts, advisors, authors, and fintech followers from Asia, Africa, North America, South and Central America, Europe,…

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