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Artificial Intelligence in Banking: Possible Impact of OpenAI’s ChatGPT

March 9, 2023

If you haven’t heard of it already, OpenAI’s ChatGPT is an artificial intelligence-powered text tool capable of providing cogent answers in seconds to just about any question you throw its way. It is viewed with a mixture of awe and apprehension. Despite the unease, ChatGPT is acquiring new users faster than any of the most popular consumer…

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19% of Healthcare Insurance Claim Payouts Made by Check

February 24, 2023

In the digital era, we tend to think payments are all traveling via this or that payments app. However, the latest PYMNTS/Ingo Money collaboration, “Insurance Disbursements Brief 2022,” noted the surprising prevalence of paper checks used for healthcare claim payments or disbursements. As reported at This is particularly key because healthcare disbursements represent the…

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Collaborating with Core Processing Providers & Fintech Critical for Banking Digital Transformation

February 9, 2023

Banks and credit unions recognize that they need to modernize Key to modernization is collaboration Product and data silos, outdated infrastructure, and a risk-averse culture are obstacles The Financial Brand cites a recent report from the Federal Reserve that delineates three types of digital banking experience partnerships being sought by banks and credit unions seeking to…

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Paper Checks: Why Individuals Still Use Them

February 2, 2023

Digital payments are all the rage — convenient, quick, and accepted almost everywhere. However, Yahoo!Life reports that in GOBankingRates’ Best Banks 2023 survey of 1,000 Americans, they uncovered some counterintuitive results: 22% of respondents said they still write checks at least once a month. And surprisingly, of these respondents, the largest percentage belonged to those…

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OrbNet AI: Applying Technology to International Markets

January 19, 2023

Artificial Intelligence has been making waves over the past decade, establishing itself as a technology that will revolutionize nearly all industries in some capacity. The average consumer exposure to AI, ironically, typically involves news covered in media like ChatGPT  — a chatbot launched by OpenAI which interacts with humans in a conversational manner — or…

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A Deeper Dive into the 2022 AFP Digital Payments Survey

October 26, 2022

Recently, the Association of Financial Professionals — in conjunction with JP Morgan — released its 2022 AFP Digital Payments Survey. The survey was conducted to measure the adoption of digital payments in the US and Canada in light of recent global challenges. In particular, the survey focuses on the shift from checks to digital alternatives.…

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Bank Branches Transformation: “Experience Stores”

September 8, 2022

BAI examines the ongoing transformation of the branch experience: Long before the pandemic hit, many banks were well on their way to rethinking their branches to better accommodate customers’ increased use of digital channels. With the net closure of nearly 3,000 branches in the U.S. last year and a similar pace in the first half of 2022,…

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News Release: OrboGraph Acquired by Revenue Management Solutions (RMS)

August 16, 2022

Check Fraud and Recognition Solutions Business Will Continue to Run Independently Billerica, MA, August 16, 2022 – OrboGraph, a premier supplier of check processing automation, fraud detection, and healthcare payment electronification, announced today that Revenue Management Solutions (RMS), a provider of automated healthcare payments reconciliation services has acquired OrboGraph. Thompson Street Capital Partners (TSCP), a private…

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Alogent: “Checks Are Not Going Away”…with Data to Back It Up!

July 20, 2022

A post at Alogent starts with a very clear — and, by now, familiar — proclamation: The stigma around the use of checks was even the focus of an SNL sketch, where they joked about the amount of data needed before it could be tendered. What those script writers didn’t realize was the value and…

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Small Banks Reinventing Checking Accounts: Eliminating Overdraft Fees to Keep Up?

June 15, 2022

It’s no secret that bank consumers are not fans of overdraft fees. A number of big banks eliminated overdraft and/or non-sufficient funds (NSF) fees in 2021-22, responding to governmental pressure and competition from neobanks. While this might be welcome news to the consumer, The Financial Brand reports that smaller community banks and credit unions face…

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