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Would you believe 31% of all providers are still handling denied claims with completely manual processes? Imagine how difficult that is with EDI 835 remittance files coming in? Even handling correspondence letters manually is outdated. According to a HIMSS Analytics survey, about a third of healthcare providers are still manually processing claim denials. “Given the complexities around submitting claims and…
Read MoreThe days of the ATM as simple “cash-dispensing machines” are over. In order for banks to remain competitive, they have to tailor the ATM experience to client needs and the physical context in which the ATM exists. Also, the definition of an ATM is expanding into the realm of “kiosk”… In an interview with Aravinda…
Read MoreTransUnion Healthcare on Tuesday released a report showing patient deductibles and out-of-pocket costs both increased by 13% between 2014 and 2015. “It’s clear that patients are becoming the new payer – a major source for payments to hospitals at both the time of service and after procedures,” said Jonathan Wiik, principal for revenue cycle management…
Read MoreBanks are facing bigger and bigger challenges to ensure new accounts are actually legitimate. Once fraudsters create an account under a false identity, it can be very difficult to stop before its too late. To make it more difficult, online applications and online account opening give fraudsters the upper hand in manipulating their identities. From the American…
Read MoreThe HFMA ANI conference in Las Vegas, Nevada concluded yesterday. The sessions and keynote presentations were well coordinated and integrated with the theme — “Out of the Box” — for the finance and revenue cycle groups within hospitals. The challenge of our healthcare revenue cycle and payment process is to understand how one can actually attain a level of…
Read MoreIt’s not a live-in-person teller, and it’s not an ATM. But, based on conversations I’ve had with some of my older, more set-in-their-ways relatives, it may be the only way to get certain people to make use of a “machine” to do their banking. The interactive video teller machine certainly looks like an ATM, but the remote…
Read MoreThe challenges of achieving an efficient healthcare system are far reaching. In the US, we are all familiar with HIPAA, healthcare fraud, delayed payments, PCI and the challenges of converting from traditional workflows into digital. As companies like OrboGraph help facilitate a transition to full automation of the insurance payment process, others are introducing innovations…
Read MoreFed. Government: “Technological and other processes exist that allow financial institutions to fully reconcile discrepancies in deposit accounts”
Read MoreJaeme Adams, cofounder and CEO of SwervePay, has an interesting take on improving the reliability of patient payments. He lists three very good reasons to take seriously what he calls an “illness” infecting Healthcare provider offices across the country: $32 billion could be recaptured annually if the patient billing and payment process was simplified. This can be…
Read MoreIn an article ostensibly about a new mobile pay program introduced by a little company called Google, there is interesting challenge that mobile payments needs to overcome to go truly mainstream. Volume decline…
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