Resources

Check out our reservoir of information related to check recognition and healthcare payment technologies. We frequently update this section with the latest news, trends, and analysis of the banking and healthcare industries.

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Platform Modernization

Both the financial and healthcare industries are undergoing modernization initiatives in check payments and remittance.  See how OrboGraph is using AI, self-learning and deep learning models to drive innovation in these industries to deliver workflow automation.

Platform Modernization

Modernizing payments in the banking and healthcare industries

AI, Self Learning & Deep Learning Technologies

Optimized AI and deep learning models for the automation of check processing and healthcare posting

Operationalizing AI & Self Learning in Checks

Revolutionizing check processing and fraud prevention for the banking industry

Delivering Healthcare Payment Electronification

Increased accuracy levels, decreased error rate for healthcare payments posting

Product Videos

See how each product/service module of OrboAnywhere and OrboAccess delivers value from our check and healthcare payment platforms

Corporate Video & Podcast

See and hear how OrboGraph incorporates AI, deep learning and self learning technologies into its product suite

Healthcare Payments

OrboAccess automates remittance and payment posting as well as enables full research and business intelligence analysis for RCM companies, clearinghouses, billers, and providers.

Access EOB Conversion

Delivers EOB/EOP electronification with information intelligence via AI and deep learning technologies

Access Correspondence Letters

Extracts posting data and tracks reimbursement progress via workflow management

Access Payment Reconciliation

Streamlines the reconciliation process of ERA, ACH, EOB and checks

Access Patient Payments

Automates patient payments for posting

Access Denial Intelligence

Spotlights trends in denials to reduce receivables via prevention

Healthcare Payments Automation Center

Scalable, reliable, flexible cloud-based hosted data center on Amazon Web Services (AWS)

Check Processing

OrboAnywhere automates paper originated payments (i.e. checks, money orders, drafts) and remittances for balancing and posting while reducing risk and losses in the areas of check fraud, payment negotiability and compliance.

Anywhere Fraud

Transaction and image analysis for on-us and deposit fraud detection of counterfeits, forgeries, and alterations.

Anywhere Recognition

Divergent multi-engine CAR/LAR, ICR, OCR & AI check recognition for the Omnichannel

Anywhere Validate

Validate payment negotiability of paper originated items

Anywhere Payee

Match, read, and validate payees for risk and operational workflows

Anywhere Positive Pay

Payee name verification of business checks using issue files

Anywhere Compliance

Mitigate risk in check payments for OFAC, BSA/AML, UCC, Reg CC, and KYC

Restrictive Endorsement

Automatic validation of restrictive, mobile and non-restrictive endorsements

Traditional Products

Based on the Accura XV platform

Six Fresh RCM Tips Focused on the Patient

Becker’s Hospital Review offers these hot-off-the-presses Revenue Cycle Management Tips:

1. Lyman Sornberger, president and CEO of consulting firm Lyman Health Care Solutions, said there are various best practices hospitals can use to maximize insurance collections. He recommended that hospitals “capture insurance coverage at the benefit level” and “invest in pre-service validation with the patient and insurance for high-end service.”

2. Jay Garmon, product manager of patient responsibility at Waystar, said hospitals should establish programs to help patients pay their medical expenses. He gave the example of consistently offering cost estimates to patients before procedures, so they can financially plan for their out-of-pocket costs and seek financial assistance if needed.

3. Jonathan Wiik, author of Healthcare Revolution: The Patient is the New Payer and principal for healthcare strategy at TransUnion Healthcare, said hospitals should use technology to evaluate propensity to pay. “The key is to use this solution as early as possible in the account lifecycle, preferably on day one, to collect more, earlier and for less. Providers can streamline their collections process by using [propensity to pay] analytics to accurately classify accounts into the optimal payment workflow based on the patient’s unique financial situation,” he told Becker’s.

4. Paul Shorrosh, founder and CEO of AccuReg Software, said standardizing and automating front-end processes, such as registration, helps eliminate revenue cycle errors. “Front-end automation technology provides patient access teams with the ability to detect and resolve financial risks” and patients with information and a better experience, he told Becker’s. “It simplifies and standardizes complex processes, reduces payment risks and reduces the high cost of time-consuming manual processes in both the front and back-end of the [revenue] cycle.”

5. Paul Brient, CEO of PatientKeeper, said it’s important that healthcare executives cultivate an atmosphere that fosters collaboration with physicians toward hospital goals. “If a physician sees a hospital giving them time back in their day by streamlining their workflow, that’s a step in the right direction,” Mr. Brient told Becker’s. “If a physician feels they can practice medicine in the way they were trained, rather than conform to what the hospital EHR requires, that’s another step in the right direction.”

6. David Shelton, CEO of PatientMatters, said hospitals should consider a patient’s traits when establishing a payment plan. Establishing payment plans that include current credit information, payment history for financial obligations, residual income and other unique patient statistics should all be considered in the billing process, he said.

Note that the majority of tips from these industry heavyweights address the “patient as consumer” and value-based payments model that is becoming more common. As patients begin to cover certain expenses themselves and desire “comparison shopping,” it’s more important than ever to control costs.

Our recommendation for consumer: Give them better tools for interaction on paying bills! As a personal example, when I make a partial payment to my provider, I have to wait 30-45 days to get an updated statement. I can’t even get an updated version online, and thus, have to wait for snail mail to deliver a new one.  No wonder DSO is an issue!

 

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