Faster B2B Payments: Don’t Overestimate the Challenge

October 31, 2017 / 0 Comments

While I was at Money20/20, there was a session called “B2B Payments: Investment is Heating Up & Paper Checks are Under Fire!” The session included 5 industry payment experts who were primarily taking pro-check positions. One of the startling observations which I heard was that they had little empirical evidence substantiating a significant business case…

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The “New” Amazon Cloud? Old News to Banks

October 17, 2017 / 0 Comments

It’s no surprise, as reported in The Wall Street Journal, and discussed in Fortune magazine, that Amazon Web Services (AWS) has been pitching its public cloud services to banks. Amazon has spent the last 4-5 years trying to get security-conscious industries comfortable with the idea of using its shared computing and storage infrastructure. But are banks new…

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tower of babel

Artificial Intelligence: Only Getting Better

July 26, 2017 / 0 Comments

With all of the tech we count on that uses actual experiential learning to better read handwriting on a variety of payment types — including checks, for instance — we probably should have seen this coming. Last September the white coats at Google added something called the Google Neural Machine Translation system (GNMT) to their translation tool.…

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People Twice as Likely to Trust a Robot to Perform Heart Surgery Than Open a Bank Account for Them

June 27, 2017 / 0 Comments

Artificial Intelligence, chatbots and robo-advisors are coming. Here’s an interesting example of how perceptions can yield crazy statistical results. A “Trust in Technology” report published by HSBC found that consumers are leery of allowing chatbots and robo-advisors to help them open a savings account or provide mortgage advice – – but they would trust them more for heart surgery! In an article…

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Checks Tough to Shake From Their Throne in Pymnts.com Article

June 20, 2017 / 0 Comments

Pymnts.com reports that electronic payments are rising, according to a Viewpost study. Small and large businesses are recognizing the advantages of electronic payments.  But, for all the rah-rah about electronic payments seeping into the consciousness of American businesses, there are no victory dances quite yet: Every single one of the business owners surveyed by Viewpost…

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OrbyAwards for Excellence Presented to Eight Banking and Healthcare Partners/Clients Along with Induction to OrboGraph Hall of Fame

June 6, 2017 / 0 Comments

Billerica, MA, June 7, 2017 – OrboGraph, a premier developer and supplier of intelligent electronic/paper automation solutions in healthcare revenue cycle management (RCM), as well as recognition solutions, image validation and check fraud detection for the U.S. check processing market, recently presented its OrbyAwards for excellence and inducted eight recipients to the OrboGraph Hall of Fame…

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What is the Next Generation in Check Recognition for Teller and RDC?

Switching Banks is in Fashion Again for the Small Biz

June 6, 2017 / 0 Comments

The American Banker podcast is a pleasant way to spend your commute. Their latest segment features a conversation from our business partners FIS, Doug Brown, senior vice president. He examines a recent survey that shows 14% of small and medium-size businesses switched banks last year and 18% are considering switching this year. “Business owners gravitate toward things that make…

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intelligent check processing

Fed’s New Payment System & ECCHO Webinar: Good News for the Future of Checks

May 2, 2017 / 0 Comments

Last month at the RDC Forum: Atlanta, an event hosted by RemoteDepositCapture.com, a new unified platform for processing check and ACH transactions was discussed by a Fed spokesman. It’s expected to make its debut at the central bank later this year. The changes are a modernization of the Fed’s own internal systems, and appears to hold…

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ATM

Has Technology Stripped Our Banks of Human Values?

April 18, 2017 / 0 Comments

Recently we looked at whether or not the bank teller and associated “human touch” was disappearing from the banking experience (Verdict: happily, bank tellers are not yet “endangered species.”) In this interesting take from India, the writer, a sociologist, wonders whether the very same tech that makes transactions quick and easy – – mobile apps,…

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orbograph

Orbograph Client Conference Summary: Payments and Check Update

April 13, 2017 / 0 Comments

To say the 2017 Orbograph Client Conference in Atlanta turned out to be a great event would be shameless self promotion, which we would never do.  So speaking objectively, it all started with a must-see introduction movie trailer. Then, on the check and payments side, we recruited a number of the best companies and speakers in…

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