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AI Innovation

Both the financial and healthcare industries are undergoing an AI evolution. Review our vision for Artificial Neural Networks (ANN) and deep learning targeting these industries.

AI and Deep Learning-Based Check Processing

Check recognition & fraud detection are the most important components in today's check processing and omni-channel capture. Learn how OrboAnywhere using OrbNet AI technology reduces costs and mitigates risk for any check image capture workflow.

AI-Based Healthcare Electronification

OrboAccess, powered by OrbNet AI, provides electronification to remits and payments, enabling RCM companies to automate posting, improve research, and deliver business intelligence

About Us

Celebrating 25 years of innovation, OrboGraph has transformed into an AI company delivering targeted automation solutions to the banking and healthcare industries.

Resources

From news and events to case studies, trends, and videos, this section provides a range of information resources for payment automation in the banking and healthcare industries.

Blogs

OrboGraph produces four blog series on a weekly basis covering topics from check processing, fraud prevention, AI technologies, RCM, and healthcare electronification. Select one the blog to the right. We hope you enjoy!

2019 ABA Fraud Survey Delivers Shock Value

  • Fraud attempts affected an estimated $25.1 billion held in deposit accounts, ABA’s survey found, with $22.3 billion protected per the Banking Exchange
  • Prevention was the equivalent of $9 for every $10 in attempted fraud, per Dodd Frank Update
  • Attempted check fraud spiked 43% in two years, per PYMNTS.com

The American Bankers Association’s (ABA) 2019 Deposit Account Fraud Survey is one of the financial industry's best reports, providing aggregated industry-wide fraud statistics along with tons of details covering losses, attempts, labor overhead, threat level projections, all broken into individual payment types and deposit channels. It's the best $400 (for ABA members) or $800 (for non-members) a banker or vendor could spend!

Big Picture Interpretation

But what's a reader to think of the top three bullets from these reputable industry publications? On one hand, there is a message that banks are protecting payments and doing a pretty good job at it. On the other hand:

  • $2.8B of losses were incurred in 2018, up from $2.2B from 2016 (27%)
  • Fraud attempts increased from $19.1B to $25.1B (31%)

If we take step back and look at numbers historically, this new report basically gives us perspective. Not all payments experienced increases. Good news. Check fraud experienced the largest spike overall. Fraud against electronic channels could be the scariest, going from a mere $31M losses in 2014 to $265M in 2018.

Blame Check Losses On EMV and...

Keeping up with industry trends is incredibly important to software vendors and financial institutions. The inherent lag time between studies, such as this one, creates a window of uncertainly.

In early 2017, we saw a possible storm brewing:

  • EMV being implemented in the credit card industry in 2015 and 2016
  • Banks were being pressured to provide faster funds availability
  • Mobile RDC and RDC deposit channels were assuming greater risk by increasing deposit values, making it easier for consumers to deposit checks

Our theory was that fraudsters would try new techniques to penetrate the existing check channels. What happened? Now we officially know...

Illustration-for-ABA-1

What's Next?

The State of Check Fraud in Financial Institutions – H1: 2017 Market Research completed by OrboGraph was spot on. While less statistically broad in its scope, it revealed much of the same trends, but ahead of the curve (Click here to download).

In 2020, one word comes to mind when looking at the ABA study: Opportunity! The opportunity to identify gaps, improve technologies, and try to reverse this new trend. Many banks are already revamping their prevention measures by implementing new machine learning systems and new decision support platforms along with image analysis, the "check-specific" tool needed as part a best-in-class check fraud detection solution.

The ABA study is of great value because it provides a consistent baseline to the industry with plenty of details. We fully endorse this report and recommend you purchase it if you are in the field of payment processing. OrboGraph is supporting the industry by working with banks and business partners (such as Deluxe, Actimize, Alogent, and others) to help fight financial crimes against banks. Let us know if you have feedback or specific data points for us to consider.

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