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Artificial Intelligence and Deep Learning

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Hospital, Outpatient Visits Plummeted During COVID-19 Crisis

June 19, 2020

RevCycleIntelligence.com cites a Commonwealth Fund study that shows outpatient visits for more than 50,000 providers declined by nearly 60 percent in mid-March when COVID-19 began to take hold, and the volumes have remained low through mid-April. Stay-at-home orders, of course, had much to do with the sharp downturn. Similarly, hospital visits also saw a substantial…

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Remote Deposit Capture Spikes During Pandemic

June 18, 2020

RemoteDepositCapture.com had a hunch that the Covid-19 pandemic would lead to an increase in RDC deposits (Mobile Deposit, Desktop, ATM, etc.). So, in late February, they started polling the industry, asking the following question: For Financial Institutions: What has been the rate of growth or decline in your mobile deposit volume over the past year?…

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Business Intelligence with Data Visualization

June 12, 2020

Moving from “big data” to “wide data” Visualization of data through DataOps and technology Data Visualization benefits for the Revenue Cycle Management In the digital world, we are seeing tremendous growth and robustness of data being collected through various systems, particularly in healthcare. According to a recent press release from Gartner: By 2020, most data and…

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Applying Defect and Root Cause Analysis to Tuning Check Recognition with AI

June 11, 2020

OrboGraph will soon be launching a website refresh with the official market announcements around OrbNet AI and OrboAnywhere 4.0. Check recognition is a process which is not perfect, but the gap of unread items is closing. As technology approaches reading all legible items, it is important to look closely at “defect” items which did not…

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A Careful Return to the Workplace Begins

June 3, 2020

As the COVID-19 pandemic hopefully continues to subside — and the general population becomes more and more used to social distancing and appropriate use of facemasks — companies that had sent their employees home to work are beginning cautious steps toward bringing a portion of them back to the office. Cerner, for example, has begun…

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PODCAST: Deluxe Navigates the New Payments Reality

May 28, 2020

A new podcast at PYMNTS.com features a conversation with Michael Reed, division president of payments at Deluxe. The podcast covers a wide range of timely payments topics, including: Checks still widely used with Reed reporting $7 trillion total transactional amounts with $2 trillion from lockbox. How work-from-home mandates have forced businesses to rethink how they…

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Deluxe Shines a Light on AI in Banking

May 13, 2020

At our 2019 Healthcare and Check Payment Technology Conference in Charlotte this past May, we were fortunate enough to hear from Rod Springhetti, the VP Product Management at Deluxe Corporation, as he spoke about AI implementation. Mr. Springhetti is known across the industry as a leading authority on AI implementation, and his insights were of…

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RCM: AI is Key for Reducing Administrative Waste

May 8, 2020

In the era of the coronavirus pandemic, it’s more important than ever for revenue cycle management to operate at maximum efficiency. Many practices are facing economic uncertainty and cannot afford any additional fiscal leakage. Indeed, as recently reported by Healthcare Finance News, waste and inefficiency can be a killer in this environment. How much waste…

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All-Tech Gen Z…Digs Tellers?

May 5, 2020

When contemplating Gen Z — those people born between 1996-2015 — many people assume they are another iteration of Millennials (early 1980s to early 2000s). That means they are a digital-obsessed generation with no interest in, for instance, visiting a bank teller. It turns out that’s not the case. In a podcast interview with BAI…

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Coronavirus Payments Update: The Industry Responds

May 1, 2020

The world continues its effort to flatten the curve of the coronavirus pandemic. Governments have issued stay-at-home orders and have temporarily closed locations of nonessential businesses. PricewaterhouseCoopers recently released survey results that indicate pessimism among CFOs of healthcare organizations and other major companies regarding the impact COVID-19 will have on their bottom lines. As reported…

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