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Automated Endorsement Analysis

AI: Safeguarding Privacy and Ethics

June 26, 2019

For all the upbeat and optimistic talk about Artificial Intelligence and its emerging role in the banking industry (not to mention healthcare), it’s certainly well worth taking the time to examine the issues of ethics and privacy as they relate to deployment of these new tools. David Lott, a payments risk expert in the Retail…

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An Executive’s Guide to Deep Learning

June 11, 2019

Last week’s OrboGraph Conference theme in Charlotte, NC was 2019: The Year of AI and Modernization, and the attendees were treated to a variety of presentations by and interactions with experts on various aspects of Artificial Intelligence (AI) and Machine Learning (ML) – – the Deep Learning topics that are of vital importance to any…

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Payment Paradox: Millennials Using Checks

May 28, 2019

We’ve noted here before that there is a Millennial and sub-Millennial generation for whom checks are a bit of a novelty. Still, they will need to use checks more than they may expect or desire, so it’s important that they learn how to use them properly. Fraud is becoming easier and easier to overcome in…

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Banking the Under-Banked: Banks vs. Check Cashers (MSBs)

April 23, 2019

A Special Guest Host Blog Post by Bob Frimet, CAMS Millions of Americans depend on banking services each and every day, for everything from writing checks and paying bills to wiring money. But when was the last time you thought about the millions of “under-banked”? Where does that customer go? There are many reasons why…

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check processing

Overdraft Fees: More Than a Consumer Problem, But What About Fraud?

April 17, 2019

Bank fees have been in the news lately, particularly with the ramp up of 2020 presidential candidates. Not only is the aggregate number, $15B, in question, but so also is the issue of whether or not fees are unfairly targeting persons with lower incomes. From WashingtonExaminer.com: One of the Democrats vying to run against President…

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JP Morgan’s Dimon: “We Are Using AI and Machine Learning Techniques”

April 9, 2019

Pymnts.com reports on JP Morgan Jamie Dimon’s latest shareholder letter (which appeared on April 4) noting that AI and Machine Learning are mentioned prominently. Why is this important? Dimon’s shareholder letters are closely read and parsed for nuggets of insight regarding the economy, the investment climate, and even revelations about America’s standing in the world.…

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A Biomedical Use Case For AI & Deep Learning

April 4, 2019

Let’s face it — even as Machine Learning and Artificial Intelligence (AI) solutions become more and more mainstream and attainable, they are multi-layered concepts that are not entirely intuitive. For the lay person, it could be about as close to trying to understand rocket science as we can get… (present company included!) A McKinsey Quarterly…

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SNL “Cheques” Parody Shows Checks are Alive and, Well…

April 2, 2019

Saturday Night Live debuted in 1975, meaning that if you were a member of the generation that watched the first seasons of the show, you’re in “the demographic that clings to checks.” according to the pundits. This past weekend, SNL enlightened viewers as to a few exaggerated benefits of “cheques” that we normally don’t promote…

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New Report: FIS Code Connect Named “Most Advanced API Strategy”

March 27, 2019

FIS was recently recognized by leading industry research and advisory firm Aite Group for its Code Connect application programming interface (API) gateway, naming it “Most Advanced API Strategy” in a newly released report. FisGlobal.com noted in an article: Code Connect provides a growing, constantly updated hub of APIs from both FIS and third-party developers for…

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Today’s “One-Shot” Customer Service Opportunity in the Bank Branch

Credit Unions and Community Banks: On Their Last Legs? Not Quite Yet

March 19, 2019

The Wall Street Journal recently ran an article headlined “The Problem for Small Town Banks: People Want High-Tech Services.” The gist of the article (available to subscribers only, alas) is that consumers in search of higher-tech interactions with financial institutions are bypassing smaller community banks in favor of “larger lenders offering online transactions.” The small…

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