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Small banks are at a crossroads: adopt new technologies or face the possibility of shutting the doors. According to Americanbanker.com: For community banks in highly competitive markets, service with a personal touch can be a differentiator to win and keep customers. But when legacy technology hampers the customer experience, all the cups of coffee in…
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According to American Banker, the bank-led person-to-person payment network Zelle is making progress, but having growing pains. Banks and consumers have learned a handful of truths — good and bad — about the network as it copes with a number of challenges including fraud threats, growing demand, as well as technical and enrollment issues. Here is…
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Let’s be frank: paper checks present a challenge to anyone in the accounts payable space. But let’s be equally realistic: checks continue to make up about half of the supplier payments volume. B2B payments disruptors now have a choice when designing and deploying technology: Will they use that tech to make paper checks less friction-filled, or entice…
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There is a trend in the wind, according to AmericanBanker.com: Over the past few days, midsize banks — such as Comerica, Commerce Bancshares and M&T Bank — have reported notable declines in total deposits, with M&T, in particular, reporting a 6% drop from a year earlier. Executives have offered a number of reasons why, saying…
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The 2018 AFP Payments Fraud Survey, underwritten by J.P. Morgan, has some alarming fraud news for corporate clients and the treasury departments of financial institutions. Overall payments fraud reached a new peak in 2017, after experiencing a downswing earlier in the decade. A record 78% of all organizations were hit by payments fraud last year,…
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On July 1st, 2018, Amendments to Federal Reserve Regulation CC take effect. Many financial institutions are taking a passive approach to these very important changes. Others are serious about making changes to their deposit agreements and are changing workflows to modernize their risk and fraud practices. What’s your position on these changes? The amendment creates…
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The Wall Street Journal (subscription required) reports that Amazon may be looking at entering the checking account game. Sanvada reports online for those who do not subscribe to the WSJ: A report from the Wall Street Journal has claimed that the retail giant is working on what it calls a “hybrid-type checking account” designed for…
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Is your financial institution ready for payment innovation? The Innovation Readiness Playbook from PYMNTS.COM surveyed US financial institutions and created a gem for strategic and tactical considerations. Like many surveys, you can take a positive or negative spin on the data and critique the questions. For example: Is this a wake-up call to mid-sized financial institutions that…
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Let’s get crazy! OK, maybe a podcast from BAI Banking Strategies isn’t crazy, crazy, but if you are into payments, this could be the best 10-15 minutes of the year! Managing editor Lou Carlozo speaks with Tommy Marshal, FinTech Lead for North America at Accenture about their new payments report entitled Driving the Future of Payments: 10 Mega…
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The “death” of the check is still way behind schedule, according to many organizations that predicted the end of paper checks many years ago. We keep reporting that checks are still popular when they were supposed to have been dwindling years ago. (That’s the boring part of the post) The latest installment in PYMNTS’ Kill…
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