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Management

The Promises of AI & Advanced Analytics

July 6, 2018

Healthcare IT News reports communicates an AI and analytics path for healthcare organizations, but as you read, there is a bit of a paradox at work… Expect next-generation revenue cycle management systems to boast quite advanced analytics, said Kellye Sherbet, president of RCM services at Aprima Medical Software, which markets EHR, practice management and revenue…

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Message to Small Banks: Tech is a SOLUTION, not a PROBLEM

May 23, 2018

Small banks are at a crossroads: adopt new technologies or face the possibility of shutting the doors. According to Americanbanker.com: For community banks in highly competitive markets, service with a personal touch can be a differentiator to win and keep customers. But when legacy technology hampers the customer experience, all the cups of coffee in…

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Tax Refund Season Means Jump in Medical Payments

April 20, 2018

A report from JP Morgan Chase Institute (JPMorgan is part of a new healthcare venture announced with Amazon and Berkshire Hathaway) notes that many Americans wait for their tax refund to make payments against medical bills. The report looked at 1.2 million American households in different income and demographic groups that received tax refunds in 2016,…

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RemoteDepositCapture.com Is At It Again!

April 10, 2018

RemoteDepositCapture.com creates one featured poll question per month on RDC-related topics. If you’re at all interested in check processing [who wouldn’t be, right?], then we invite you to visit their site and register your input. While you’re there, it’s well worth signing up for their newsletter so you can get poll results regularly. This month’s featured…

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Digital, Branch and Call Center Metrics; Are We Making Progress?

January 31, 2018

Cornerstone Advisors recently released their 2017 Cornerstone Performance Report for Banks. On the heels of this report, Gonzo Banker website offers their insight into how banks’ operational performance has changed over the past 10 years based on the information contained in the report. There’s a long list of metrics that have changed dramatically, but they narrowed it to 10…

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2018 Predictions: Tech-Human Interaction is the Future

January 3, 2018

Frost & Sullivan’s Growth Innovation Leadership (GIL) briefing titled, “Global Healthcare Market Key Predictions for 2018,” was held on December 13, 2017, and their experts predicted another year of big disruptions, transformations, and innovations as the healthcare industry — really, in health care??? As reported at HospiMedica.com: Human-machine collaboration will bridge the gap between artificial intelligence…

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Leveraging the Cloud for Big Data Analytics

December 15, 2016

All across the healthcare space, data analytics are providing exceptional results to the companies whose livelihoods depend upon accurate projection of future trends based on current divergent information inputs. Leveraging the cloud as a central information depository and distribution point has proved beneficial to Johnson & Johnson. A manufacturer of medical devices and bioinformatics, pharmaceutical, and consumer-health…

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Are Banks Still Taking a Traditional View Toward Branch Technology?

November 22, 2016

New technologies by the FINTECH community continue to grab the spotlight in the market. FINTECH is pushing hard on digital payment varieties and all kinds of scenarios to make P2P, B2B, and P2B via mobile devices and new card/chips options, taking volume from the branches. Banks are looking for ways to better serve millennials, too.…

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Banking in the Next 5 Years: Video Interviews

November 15, 2016

Recipients of the 2016 FinTech Forward awards discuss how evolving technology will reshape banking in the next five years. Some of the key takeaways: Data, data, data. Huge value in data analytics for those who efficiently gather it. It will be crucial to respond to the shift occurring in the next five years toward “banking where and…

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The Devil is in the Details: A Parable of ONE KEYSTROKE

November 8, 2016

Steve McNair of FTP Consulting tells a great story about how a credit card processing company made a significant $$$ investment in system upgrades, which delivered “lower performance”. The customer blamed the solution provider — however, the system was running fine. Sound familiar? After nine months of working with the system, no one could identify the root cause of…

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