Digital vs. Traditional: What to Prepare For

December 13, 2016 / 0 Comments

BAI.org offers valuable insight into consumers’ adoption of digital interaction with their financial institutions via a document entitled “Digital Banking and Analytics: Enhancing Customer Experience and Efficiency.” The downloadable PDF provides great information about current and future use of digital interactive technology among bank customers, as well as a cogent overview of future expectations that the industry…

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The Life of a Check: Tree to Payment Processing

November 29, 2016 / 0 Comments

The folks at Crosscheck have put together a great overview of the life of a check – – starting at the tree (now that’s comprehensive) and advancing through the various legislative and technological steps that have kept checks speedy and relevant in the digital age. They also get into the nitty-gritty of check “construction” with…

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Cybersecurity Awareness Month

November 1, 2016 / 0 Comments

In light of last week’s crippling web outage, it’s ironic to note that the Federal Deposit Insurance Corporation has declared October Cybersecurity Awareness Month. The FFIEC hosted a webinar entitled Getting the Most Out of Your FS-ISAC Membership for financial institutions on October 31, 2016. Cybersecurity is, of course, crucial in the fraud prevention workflow, and last week’s outages…

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Top 5 Tech Innovations Your Bank Can’t Ignore—and Why

October 18, 2016 / 0 Comments

We’re excited to see that, of the Top 5 Tech Innovations Your Bank Can’t Ignored, we can actually contribute significantly to three of them! Let’s call them the “Key 3”: Continue to embrace Check 21 Leverage electronic workflows Automated tellers Part of the shared theme of the Key 3 is that the branch bank is far from obsolete. Online…

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$590K Counterfeit Check Scheme: "They Were Essentially Printing Money."

August 23, 2016 / 0 Comments

Earlier this month we talked about 10 tips for spotting a fake check – were you paying attention? If not, this will likely increase your vigilence. In a story out of New Jersey, we learn that a check forgery ringleader used a computer to manufacture fake checks: Stephens created the checks using graphic software, inflating the amounts…

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Identity Fraud: New Techniques Respond to New Technologies

July 5, 2016 / 0 Comments

Banks are facing bigger and bigger challenges to ensure new accounts are actually legitimate. Once fraudsters create an account under a false identity, it can be very difficult to stop before its too late. To make it more difficult, online applications and online account opening give fraudsters the upper hand in manipulating their identities. From the American…

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"Why would I drive to talk to a video screen?" Six Video Teller Mistakes to Avoid

June 28, 2016 / 0 Comments

It’s not a live-in-person teller, and it’s not an ATM. But, based on conversations I’ve had with some of my older, more set-in-their-ways relatives, it may be the only way to get certain people to make use of a “machine” to do their banking. The interactive video teller machine certainly looks like an ATM, but the remote…

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Regulators Now Demanding New Deposit Reconciliation Practices for Banks & Credit Unions

June 21, 2016 / 0 Comments

Fed. Government: “Technological and other processes exist that allow financial institutions to fully reconcile discrepancies in deposit accounts”

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Report: FDIC-Insured Institutions Earn $40.8 Billion in Fourth Quarter 2015

May 20, 2016 / 0 Comments

End of the physical bank branch? Not at this rate!

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OrboAnywhere Launches with BAI Innovation Showcase (Video)

April 27, 2016 / 0 Comments

I really enjoy gatherings like last month’s BAI Payments Connect Conference because they provide an opportunity to re-engage colleagues interested in new technologies around “the check”… now, where else can you find that???

This year’s event was especially gratifying because Orbograph used the occasion to launch the new OrboAnywhere™ solution…and they recorded my presentation to create a video!

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