Skip to content

Bank Branch

Checks: An Homage to the Memo Field

July 30, 2019

We’re sharing an interesting — and obviously Canadian — ode to “cheques” today. We’ll even maintain the north-of-the-border spelling. Do you know what is common between U.S. and Canadian companies? Both still write lots of checks! See what the Financial Post shares as a bit of esoteric insight: Why do many Canadian businesses insist on…

Read More
atm credit card transaction

Ready For the Next Big ATM Operating-System?

July 24, 2019

Microsoft Corp. will stop supporting its Windows 7 operating system next January, which is a bellwether to both independent operators of ATM machines and large financial institutions — time to update! Digital Transactions reports that independent ATM operators seem to have the upper hand in the conversion race: Independent ATM owners’ decision to eschew Windows…

Read More

Compliance: The Future Depends on Using Data Better

July 16, 2019

In the banking industry, AML/KYC (Anti Money Laundering and Know Your Customer) was previously a very slow, methodic process — the government would put out their lists of sanctioned bad guys (hostile governments, drug kingpins, organized crime organizations and affiliates, etc.) and compliance teams would then carefully (and manually) check onboarding customers to make sure…

Read More

Kiplinger Lists “The Best Bank for You, 2019”

July 10, 2019

In the third annual edition of its “The Best Bank for You” report, Kiplinger identifies top picks among national, regional, and internet banks, as well as credit unions, that offer the best combination of high rates, low fees, and a customer-friendly focus. Many of these institutions are customers of OrboGraph, so it’s is great to…

Read More

AI: MIA In Most FI Fraud Departments?

June 18, 2019

PYMNTS.COM takes a look at the implementation of Artificial Intelligence solutions in Financial Institution fraud departments — or, rather, the stunning lack thereof: AI systems are unique, can process large volumes of data in real time and can “learn” to quickly identify suspicious financial activity. Yet, few FIs leverage this technology in their anti-fraud efforts…

Read More

Compliance Standards for the MSB, and Why FI’s Should Bank Them

May 1, 2019

One reason Financial Institutions don’t jump in the MSB banking ring is the perception that MSB’s don’t have what it takes from a compliance perspective. Au contraire! As an MSB (Money Service Business), these entities have strict guidelines for compliance. Just like financial institutions, the MSB must have a written policy and procedure, on-going training,…

Read More

Banking the Under-Banked: Banks vs. Check Cashers (MSBs)

April 23, 2019

A Special Guest Host Blog Post by Bob Frimet, CAMS Millions of Americans depend on banking services each and every day, for everything from writing checks and paying bills to wiring money. But when was the last time you thought about the millions of “under-banked”? Where does that customer go? There are many reasons why…

Read More
check processing

Overdraft Fees: More Than a Consumer Problem, But What About Fraud?

April 17, 2019

Bank fees have been in the news lately, particularly with the ramp up of 2020 presidential candidates. Not only is the aggregate number, $15B, in question, but so also is the issue of whether or not fees are unfairly targeting persons with lower incomes. From WashingtonExaminer.com: One of the Democrats vying to run against President…

Read More

New Report: FIS Code Connect Named “Most Advanced API Strategy”

March 27, 2019

FIS was recently recognized by leading industry research and advisory firm Aite Group for its Code Connect application programming interface (API) gateway, naming it “Most Advanced API Strategy” in a newly released report. FisGlobal.com noted in an article: Code Connect provides a growing, constantly updated hub of APIs from both FIS and third-party developers for…

Read More
Today’s “One-Shot” Customer Service Opportunity in the Bank Branch

Credit Unions and Community Banks: On Their Last Legs? Not Quite Yet

March 19, 2019

The Wall Street Journal recently ran an article headlined “The Problem for Small Town Banks: People Want High-Tech Services.” The gist of the article (available to subscribers only, alas) is that consumers in search of higher-tech interactions with financial institutions are bypassing smaller community banks in favor of “larger lenders offering online transactions.” The small…

Read More