Customer Acquisition
The Wall Street Journal (subscription required) reports that Amazon may be looking at entering the checking account game. Sanvada reports online for those who do not subscribe to the WSJ: A report from the Wall Street Journal has claimed that the retail giant is working on what it calls a “hybrid-type checking account” designed for…
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You’ve probably seen the headlines: Bank of America ends free checking option, causing customer uproar Bank of America Is Eliminating a Popular Free Checking Account A major bank eliminates free checking – – a blow to the lower income consumer who depends on checks and checking accounts, right? Would it spur industry-wide changes, similar to…
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Let’s get crazy! OK, maybe a podcast from BAI Banking Strategies isn’t crazy, crazy, but if you are into payments, this could be the best 10-15 minutes of the year! Managing editor Lou Carlozo speaks with Tommy Marshal, FinTech Lead for North America at Accenture about their new payments report entitled Driving the Future of Payments: 10 Mega…
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David Krause, Vice President of the Business Improvement Group at Anthem, knows the medical billing system in America is broken because he’s heard variations of the following too many times: “I just wait for the letter from the collection agency — then I know I should pay.” Consumers don’t get the care they need, rises…
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Cornerstone Advisors recently released their 2017 Cornerstone Performance Report for Banks. On the heels of this report, Gonzo Banker website offers their insight into how banks’ operational performance has changed over the past 10 years based on the information contained in the report. There’s a long list of metrics that have changed dramatically, but they narrowed it to 10…
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The Financial Brand website summary of mobile banking report shows a disappointing rate of mobile payment and payment adoption among consumers. Consumer enrollment in mobile banking services is growing as more individuals rely on their mobile phones for access to financial services. While growing, the total enrollment and usage percentages for most organizations still falls short…
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An interesting new white paper from Digital Check explores the expected demise of paper checks – – and how, as if by magic, the “expected” suddenly did not occur. We all know the drill: 50 billion checks written in the 90s; 20 billion checks written in 2013 – – – do the math, and at…
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It was only a few weeks ago that we reported that Bitcoin is trading on Wall Street in the futures market, and all of the persons who’d jumped on that train early were being hailed as forward-thinking geniuses. In a bit of an anti-holiday spirit message (well – they mention Santa at one point), Huffington Post…
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One reason check volume has stabilized is due to the marriage of the “tech evolution in check capture” and old-school paper…made possible by remote capture apps that are offered by nearly every major bank. The 2016 Mobile Deposit Benchmark Report, released Sept. 14 and put together by Futurion, a fintech and digital commerce research firm, makes a strong…
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They are called the Faster Payments Task Force. They’ve chronicled 252 meetings and teleconferences, 19 surveys and votes, and 120,000 estimated hours of work, the chronological equivalent of 13.7 years. The output is two impressive strategic reports totaling 126 pages, part one released a year ago this month, part two in July. And in retrospect, that…
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