Financial Industry
A new report by FIS finds that business satisfaction has dipped slightly, but remains high. The FIS research found that 78% of U.S. SMBs report being extremely or very satisfied with their PFIs, down slightly from 81% in the 2018 study. SMBs with $25M-$75M in revenue reported the highest satisfaction in their banking providers (85%).…
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Let’s face it: Human beings are indispensable, but we are learning that in order to bring the level of service that is expected in today’s marketplace, machines and analytics have to work together and deliver quicker, more intelligent solutions than we’ve previously seen or experienced. This is the root of Artificial Intelligence and its value…
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Checks are still ubiquitous across generations. They remain popular, and they are — in spite of repeated premature eulogies — still alive and well in the world of treasury and B2B. Let’s say you have a check payment from a friend, or you’re running a small business on check payments, or you’re still getting a…
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The ability of fraudsters to create an image of a check is not necessarily a new technique. What is newsworthy is accessibility.
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When Facebook announced its Libra payment system, reactions were varied, to say the least. Can a gigantic company that cannot be trusted to safeguard our heretofore private information be ready to handle cryptocurrency? PYMNTS.com wonders if another giant company, Walmart, might have a better chance to succeed in the payments field, particularly in light of…
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It seems like not so long ago cloud computing was a nifty pie-in-the-sky idea (see what we did there?) that we’d eventually embrace along with personal jet packs and resorts on the moon. While the jet packs and moon lodgings are still off in the future, let’s make one thing clear: cloud computing is not…
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Pymnts.com features a podcast with Ingo Money CEO Drew Edwards and Karen Webster discussing the new risk of fraud related to remote mobile check deposits. “Mobile check capture fraud is now escalating so badly that some banks are thinking about shutting it off, because the losses just aren’t worth it,” Edwards states. It’s an interesting…
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The Federal Reserve announced last week that it is working on a real-time payments system, the biggest infrastructure upgrade embraced by the government body since the ACH system went online in 1972. At a speech in Kansas City, Mo., Fed Governor Lael Brainard confirmed what the payments industry has long awaited, and she said the…
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It may come as a surprise to those outside of the payments industry, but handling cash — real dollars and cents — is actually not an effortless “default mode” for retail businesses. In fact, as illustrated at RetailSupplyChains.com, handling cash is a complex, potentially expensive process: Where there is a cash, there is a cost,…
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We’re sharing an interesting — and obviously Canadian — ode to “cheques” today. We’ll even maintain the north-of-the-border spelling. Do you know what is common between U.S. and Canadian companies? Both still write lots of checks! See what the Financial Post shares as a bit of esoteric insight: Why do many Canadian businesses insist on…
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