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Overdraft Fees: More Than a Consumer Problem, But What About Fraud?

April 17, 2019

Bank fees have been in the news lately, particularly with the ramp up of 2020 presidential candidates. Not only is the aggregate number, $15B, in question, but so also is the issue of whether or not fees are unfairly targeting persons with lower incomes. From WashingtonExaminer.com: One of the Democrats vying to run against President…

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Survey Reveals Growing Provider Interest in RCM Tools

April 11, 2019

HealthCareDive reports on a Connance survey revealing that 70% of providers claim it takes more than a month to collect from patients, and a 2017 Advisory Board analysis found that the average 350-bed hospital lost up to $22 million in revenue due to revenue cycle issues. The “Deep Dive”: Providers are increasingly turning to payment…

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JP Morgan’s Dimon: “We Are Using AI and Machine Learning Techniques”

April 9, 2019

Pymnts.com reports on JP Morgan Jamie Dimon’s latest shareholder letter (which appeared on April 4) noting that AI and Machine Learning are mentioned prominently. Why is this important? Dimon’s shareholder letters are closely read and parsed for nuggets of insight regarding the economy, the investment climate, and even revelations about America’s standing in the world.…

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A Biomedical Use Case For AI & Deep Learning

April 4, 2019

Let’s face it — even as Machine Learning and Artificial Intelligence (AI) solutions become more and more mainstream and attainable, they are multi-layered concepts that are not entirely intuitive. For the lay person, it could be about as close to trying to understand rocket science as we can get… (present company included!) A McKinsey Quarterly…

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SNL “Cheques” Parody Shows Checks are Alive and, Well…

April 2, 2019

Saturday Night Live debuted in 1975, meaning that if you were a member of the generation that watched the first seasons of the show, you’re in “the demographic that clings to checks.” according to the pundits. This past weekend, SNL enlightened viewers as to a few exaggerated benefits of “cheques” that we normally don’t promote…

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Study: EHRs Get Graded in Response to Work Environment

March 29, 2019

Penn Nursing’s Center for Health Outcomes & Policy Research (CHOPR) did a study measuring nurse satisfaction with EHR systems and the “concurrent effects of EHR adoption level and the hospital work environment on usability and quality outcomes.” HealthData Management reports: What CHOPR found was that 25 percent of nurses reported dissatisfaction with their current EHRs…

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New Report: FIS Code Connect Named “Most Advanced API Strategy”

March 27, 2019

FIS was recently recognized by leading industry research and advisory firm Aite Group for its Code Connect application programming interface (API) gateway, naming it “Most Advanced API Strategy” in a newly released report. FisGlobal.com noted in an article: Code Connect provides a growing, constantly updated hub of APIs from both FIS and third-party developers for…

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3 Ways Blockchain Technologies Can Impact Healthcare Right Now

March 21, 2019

If you’re looking for a good, basic breakdown of blockchain technologies, head over to HealthData Management for a concise summary of the core technologies involved in blockchain, and why they are making such an an impact in the Healthcare industry. As we’ve discussed previously, blockchain is a ledger of records arranged in data batches called…

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Today’s “One-Shot” Customer Service Opportunity in the Bank Branch

Credit Unions and Community Banks: On Their Last Legs? Not Quite Yet

March 19, 2019

The Wall Street Journal recently ran an article headlined “The Problem for Small Town Banks: People Want High-Tech Services.” The gist of the article (available to subscribers only, alas) is that consumers in search of higher-tech interactions with financial institutions are bypassing smaller community banks in favor of “larger lenders offering online transactions.” The small…

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Haven: The Amazon-JPMorgan-Berkshire Healthcare Venture Has a Name

March 14, 2019

There’s been a lot of chatter and speculation as to what the much-discussed health care partnership created by powerhouses Amazon, JPMorgan, and Berkshire is going to consist of and what it might be called. Drum roll please…It’s called HAVEN (and they even have a website, complete with a letter from Chief Executive Officer Atul Gawande,…

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