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Retail Banking

Digital, Branch and Call Center Metrics; Are We Making Progress?

January 31, 2018

Cornerstone Advisors recently released their 2017 Cornerstone Performance Report for Banks. On the heels of this report, Gonzo Banker website offers their insight into how banks’ operational performance has changed over the past 10 years based on the information contained in the report. There’s a long list of metrics that have changed dramatically, but they narrowed it to 10…

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What is the Relationship of Next Generation Check Recognition to the Top Five Retail Banking Trends for 2013?

Visionary Aite Predicts Payments Evolution

January 11, 2018

A new year means new opportunities, and Aite Group’s Top 10 Trends Report tells us to be ready for changes in 2018! It looks to be an amazing year of challenges for retail banking payments as well as wholesale banking. Note: Both sites also feature a link to their Top 10 Trends in Financial Services, 2018  summary…

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OrboGraph Featured in CIO Applications Magazine as Top 25 Banking Technology Solution Provider

December 11, 2017

OrboAnywhere offers banks straight-through processing automation as well as risk/fraud prevention Billerica, MA, December 11, 2017 – OrboGraph, a premier developer and supplier of intelligent electronic/paper automation leveraging recognition technologies, image validation and check fraud detection for the U.S. check processing and healthcare revenue cycle markets, was recently featured in the November edition of CIO Applications…

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Good News for Banks: FDIC-Insured Income 5.2% Higher Than Last Year

November 30, 2017

The FDIC’s quarterly Banking profile contained good news for their client banks. FDIC-insured commercial banks and savings institutions are reporting third-quarter 2017 earnings of $47.9 billion — that’s 5.2% year over year. Community banks make up 92% of all FDIC-insured institutions; they reported net income of $6 billion, up 9.4% from last year. Also, Net Interest…

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Out of the Trenches in the Battle Over Bank Customer Data

November 14, 2017

Fintechs and banks have been at odds with one another over customer information since the first moment that someone somewhere decided “fintech” was an actual word. American Banker reports that the icy relationship may be thawing. Fintechs have been arguing that they need to access bank customer account data to provide a variety of services,…

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Video – Highlights from Money20/20…Payment Innovation Is Everywhere

November 7, 2017

The Money20/20 conference this year in Las Vegas gathered an astounding array of speakers for what is called “The World’s Largest Payments & Financial Services Innovation Event.” Artificial intelligence, online commerce, robotics, even materials handling – – the spectrum of topics covered was enormous. In case you missed the conference (or if you attended but,…

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Faster B2B Payments: Don’t Overestimate the Challenge

October 31, 2017

While I was at Money20/20, there was a session called “B2B Payments: Investment is Heating Up & Paper Checks are Under Fire!” The session included 5 industry payment experts who were primarily taking pro-check positions. One of the startling observations which I heard was that they had little empirical evidence substantiating a significant business case…

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The Payments & Financial Services World is in Vegas, Baby

October 24, 2017

It’s advertised as “The World’s Largest Payments & Financial Services Innovation Event,” and it’s taking place right now (October 22-25) in Las Vegas – – the 2017 Money20/20 event expects 11,000+ attendees, including more than 1,700 CEOs and Presidents, from 4,500 companies and 85 countries. Their agenda is comprehensive and includes themes like PAYMENTS, BANKING, COMMERCE, SECURITY,…

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The “New” Amazon Cloud? Old News to Banks

October 17, 2017

It’s no surprise, as reported in The Wall Street Journal, and discussed in Fortune magazine, that Amazon Web Services (AWS) has been pitching its public cloud services to banks. Amazon has spent the last 4-5 years trying to get security-conscious industries comfortable with the idea of using its shared computing and storage infrastructure. But are banks new…

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check processing

“My eyes popped out of my head”; Checks Still Have Life

October 4, 2017

Brad Kvederis, marketing and research manager at Digital Check Corp., a Northbrook, Ill.-based marketer of check-scanning equipment, makes it his business to keep tabs on trends in overall check volume. He tells Digital Transactions News that he was “surprised” by the longevity checks have in spite of so many predictions of their demise: Kvederis points to a succession…

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