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Retail Banking

Message to Small Banks: Tech is a SOLUTION, not a PROBLEM

May 23, 2018

Small banks are at a crossroads: adopt new technologies or face the possibility of shutting the doors. According to Americanbanker.com: For community banks in highly competitive markets, service with a personal touch can be a differentiator to win and keep customers. But when legacy technology hampers the customer experience, all the cups of coffee in…

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Zelle: A Bumpy Ride Toward Ubiquity?

May 15, 2018

According to American Banker, the bank-led person-to-person payment network Zelle is making progress, but having growing pains. Banks and consumers have learned a handful of truths — good and bad — about the network as it copes with a number of challenges including fraud threats, growing demand, as well as technical and enrollment issues. Here is…

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B2B Payments Friction: Rethinking the Role of Check

May 3, 2018

Let’s be frank: paper checks present a challenge to anyone in the accounts payable space. But let’s be equally realistic: checks continue to make up about half of the supplier payments volume. B2B payments disruptors now have a choice when designing and deploying technology: Will they use that tech to make paper checks less friction-filled, or entice…

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For Regionals to Catch Up to Big Banks, Time to Modernize

April 25, 2018

There is a trend in the wind, according to AmericanBanker.com: Over the past few days, midsize banks — such as Comerica, Commerce Bancshares and M&T Bank — have reported notable declines in total deposits, with M&T, in particular, reporting a 6% drop from a year earlier. Executives have offered a number of reasons why, saying…

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cloud data migration

Application and Platform Modernization Surges

April 13, 2018

A newly released report reveals that cloud computing advances are a driving force for large enterprises — including, of course, those in the health care and retail banking segments — to modernize their application platforms in spite of large investments they may have made previously in legacy systems. Large enterprises have dedicated in-house IT resources,…

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RemoteDepositCapture.com Is At It Again!

April 10, 2018

RemoteDepositCapture.com creates one featured poll question per month on RDC-related topics. If you’re at all interested in check processing [who wouldn’t be, right?], then we invite you to visit their site and register your input. While you’re there, it’s well worth signing up for their newsletter so you can get poll results regularly. This month’s featured…

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Consumer Mobile RDC Limits Swing Upward at Financial Institutions

April 4, 2018

A RemoteDepositCapture.com poll reveals that the limits banks and credit unions place on the size of consumer checks eligible for depositing via mobile RDC are rising steadily. In fact, the past year has seen the number of financial institutions with standard per-item deposit limits above $5,000 for consumer mobile deposit customers growing by nearly 50%, according to the…

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financial coding

RemoteDepositCapture.com Launches Reg CC Survey; Webinar to Follow

March 20, 2018

On July 1st, 2018, Amendments to Federal Reserve Regulation CC take effect. Many financial institutions are taking a passive approach to these very important changes. Others are serious about making changes to their deposit agreements and are changing workflows to modernize their risk and fraud practices. What’s your position on these changes? The amendment creates…

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Are Mid-Sized FIs Failing To Climb The Innovation Curve?

March 5, 2018

Is your financial institution ready for payment innovation? The Innovation Readiness Playbook from PYMNTS.COM surveyed US financial institutions and created a gem for strategic and tactical considerations. Like many surveys, you can take a positive or negative spin on the data and critique the questions. For example: Is this a wake-up call to mid-sized financial institutions that…

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Check fraud prevention

The End of Free Checking as We Know It?

February 27, 2018

You’ve probably seen the headlines: Bank of America ends free checking option, causing customer uproar Bank of America Is Eliminating a Popular Free Checking Account A major bank eliminates free checking – – a blow to the lower income consumer who depends on checks and checking accounts, right?  Would it spur industry-wide changes, similar to…

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