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Teller Image Capture

Today’s “One-Shot” Customer Service Opportunity in the Bank Branch

Credit Unions and Community Banks: On Their Last Legs? Not Quite Yet

March 19, 2019

The Wall Street Journal recently ran an article headlined “The Problem for Small Town Banks: People Want High-Tech Services.” The gist of the article (available to subscribers only, alas) is that consumers in search of higher-tech interactions with financial institutions are bypassing smaller community banks in favor of “larger lenders offering online transactions.” The small…

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What if Michael Cohen was Paid by ACH?

March 12, 2019

By now, images of the checks submitted into evidence by Michael Cohen as he testified before Congress have become ubiquitous. One of the checks, shown below, illustrates the power of data that is generated on a check. You see the courtesy and legal amounts, the date issued, maker/payer, payee and payee address, check number, and,…

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Still Early Enough to Plan 2019 Innovations

March 5, 2019

BAI Banking Strategies has assembled the wisdom of industry thought leaders in their new report: Decisions bankers need to make for 2019, a free download that will be worth your time to read as we make headway into 2019 and its new challenges, including the modernization priority that we hear about again and again. Venturing into the New Year, BAI has sought out its own thought…

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Utilizing AI and Image Analysis to Limit Risk on Check Payments

January 24, 2019

Our own Vice President of Marketing, Joe Gregory, is featured in an article in Banking CIO Outlook magazine (you can read the story here). OrboGraph is proud to be featured as one of Banking CIO Outlook’s Top 10 KYC Solution Providers for 2018. Gregory notes that OrboGraph’s embrace of AI and Deep Learning technologies provides…

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Seven Fintech Predictions for 2019

January 9, 2019

Bob Legters of American Banker goes out on a limb and makes the following predictions for the new year. Visit the link for his expansion of each prediction. Legters begins with specifying things he thinks we won’t see in 2019, followed by developments he believes will come to fruition before year’s end. How many do…

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Introducing the US Faster Payments Council

December 12, 2018

The Federal Reserve, following through on plans disclosed earlier this year, formally unveiled the U.S. Faster Payments Council, an industry group charged with collaborating to spur the adoption of faster payments and identify market opportunities. According to DigitalTransactions.net: The 22 inaugural members range from retailing giant Walmart Inc. to Visa Inc. and Mastercard Inc. to…

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Making Payments Faster: The Fed is All Ears

October 31, 2018

PYMNTS.com reports on the Federal Reserve’s efforts to gather input on making payments faster across all channels. Federal Reserve Governor Lael Brainard said, in remarks made on Oct. 3rd., that the Federal Reserve’s infrastructure underpinning payments could use a bit of modernization in a bid to support fast payments “for all.” Brainard, speaking in Chicago at the Fed…

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Check Fraud: Protect the Millennials!

October 23, 2018

Persons who are older than 30 may feel the urge to gloat about this: Millennials – – the cohort, according to the Pew Research Center, born between the years 1981 and 1996, and who watch with glee as older folks struggle with social media and Ubers – – are currently the primary target when it…

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Check Fraud: The Corporate World Provides a Big Target

October 16, 2018

While the consumer “civilian” world has pretty much learned and accepted the “don’t take checks from strangers” rule, the corporate world is both slow to adopt that guideline — and often unable to. This is due to the fact that suppliers like the “float” advantage they enjoy with check payments. (“We paid you on Tuesday…

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Artificial Intelligence (AI) Steps Up in Healthcare

September 27, 2018

An article produced by Intel outlines the ways Artificial Intelligence — AI — solutions can be deployed while using an organization’s existing technological infrastructure. The result is maximum gain with minimum expense and downtime. Watch this video for an interesting perspective on AI utilization. Intel’s article outlines three key areas where enterprises are experimenting with AI…

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