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Customer Experience (CX): Community Banks Increase 2022 Tech Budget by 11%

November 2, 2022

Want to keep up in the banking industry? Follow the example of executives at eight in ten banks, who noted that their 2022 technology budget was up from the previous year, with an average increase of 11% over 2021. In fact, Gartner Inc. predicts that in 2022, banks and financial firms will invest an estimated…

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mRDC: Tempting Fraud Target for the “Casual Fraudster”

November 1, 2022

Digital banking tools can enable fairly simple check fraud Fraud is an international phenomena Even “non-fraudsters” may be tempted by digital banking avenues In a recent interview with PYMNTS.com, Rusty Pickering, President and Chief Operating Officer, and Bill Roese, Chief Risk Officer of Ingo Money spoke about how check fraud continues to thrive alongside of digital…

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OrboNation Newsletter: Check Processing Edition – October 2022

October 31, 2022

In case you missed it, over the past month, we have published incredible content on our OrboNation Blog and Modernizing Omnichannel Check Fraud Detection. Review the latest OrboNation Newsletter online or via PDF download.

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What’s New on LinkedIn: #CheckFraud & #FraudFightersUnited

October 28, 2022

LinkedIn — the world’s largest internet professional network — is a great way for professionals to connect with colleagues and other industry leaders, strengthening relationships to advance their careers. Over the past few years we’ve seen many of these professionals use the LinkedIn platform to take an active role in spreading news and content that…

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A Deeper Dive into the 2022 AFP Digital Payments Survey

October 26, 2022

Recently, the Association of Financial Professionals — in conjunction with JP Morgan — released its 2022 AFP Digital Payments Survey. The survey was conducted to measure the adoption of digital payments in the US and Canada in light of recent global challenges. In particular, the survey focuses on the shift from checks to digital alternatives.…

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BAI: Majority of Banks See Checks as Biggest 1st & 3rd Party Fraud Concern

October 25, 2022

Defining the balancing act between security and customer expectations Customers have grown to appreciate that minor inconveniences mean better security 62% of banks indicate third party check fraud is their biggest issue The latest BAI Deep Dive takes on “The fraud prevention balancing act: protection vs friction.” Much of the discussion involves changes seen in…

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Fiserv: Steps and Technology to Drive mRDC Growth

October 19, 2022

As we noted in a previous blog, business remote deposits continue to be a leading service — particular for checks, with tremendous growth of +25%. And, according to Fiserv’s Mobile Deposits Adoption Program Director, Ryan Williams, 85% of consumers currently using mobile deposit plan to continue doing so. With all that being said, Williams recently shared…

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Alogent: Why Payments Fraud Costs Are Up 10% from Pre-Pandemic Levels

October 18, 2022

41% increase in attempted fraud from 2020 to 2021 — 2022 NICE Actimize Fraud Insights Report Cost of fraud is up 10% from pre-pandemic Fraud can occur at any step in the user journey and from any device or workflow The proliferation of fraud across the globe is no secret. While numbers vary from source…

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75% of FIs are Still in the Early Experimental Stage of AI Development

October 12, 2022

A post at The Financial Brand by Jim Marous, Co-Publisher of The Financial Brand, CEO of the Digital Banking Report, and host of the Banking Transformed podcast, paints a grim picture of AI development and adoption progress in the banking industry. Despite the importance of leveraging data and artificial intelligence for risk management, enhanced operations,…

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Fraud/ol/ogy Podcast: Highlighting the Rise in Check Fraud

October 11, 2022

Check fraud is “the oldest fraud in America” Postal carriers are being physically assaulted “Supply and demand” of checks for fraud is elevated these assaults even further Fraud is a major topic throughout the business world. No matter the type — from retail to big tech — fraud remains one of the biggest challenges. This…

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