Modernizing RCM with AI

The healthcare payments industry is filled with optimism as we kick off a new year with COVID-19 vaccines being administered across the globe. The industry faced many challenges throughout 2020, but healthcare technology companies stepped up and transformed the pandemic into an opportunity to innovate, calling the pandemic a "catalyst" ...

In a recent post, we noted that the COVID-19 Pandemic has accelerated healthcare's digital transformation. While many healthcare organizations were already in the midst of technological innovation projects, the pandemic became the "catalyst" to speed up the process. This was certainly the case when it comes to the partnership between ...

Speaking with PYMNTS.com, John Innes, CEO of ACH Process Company,  described how the virtual card is sometimes an ideal payment method to optimize payment flows and support the cash flow for both ends of a B2B transaction. Traditionally, healthcare payments between healthcare insurance companies and Third Party Administrators (TPAs) came ...

In a recent webinar with Teleperformance Group -- a worldwide leader in multichannel customer experience -- Christoper Giuliano, vice president of finance, specialty revenue cycle at CVS Health provides an in-depth overview of CVS Health's journey towards automation for their back-end processes and the go-forward strategy for 2021 and beyond. ...

Employee productivity, especially during these unprecedented conditions where remote environments are becoming more common, is a top priority for healthcare RCM. The COVID-19 pandemic has spurred many organizations to adopt productivity monitoring software on employee laptops. However, there are some reports that these types of software hurt employee morale and ...

The COVID-19 pandemic has altered the ways healthcare organizations -- in particular healthcare RCM -- operate, as many businesses shut down office locations and move to remote environments to ensure employee safety and to slow the spread of the virus. While this has altered the way RCM operates from a ...

We've covered many different topics on Modernizing RCM with AI over the past year, providing readers with: Information and education on Artificial Intelligence (AI) and Machine Learning (ML) technologies Insights from industry experts on how to utilize AI and ML Different use cases of healthcare organizations leveraging AI and ML ...

Having already announced our client and partner virtual technology conference in late September, OrboGraph has completed it’s speaker line-up for the ORBOIMPACT conference for the afternoons of October 29th and 30th (see agenda here). Day 1 (Thursday, Oct. 29): Healthcare Payments Sessions Day #1 is highlighted by Keynote speaker Mr. Michael Manna at ...

A survey conducted through the Healthcare Financial Management Association's (HFMA) Pulse Survey program and sponsored by Alpha Health provides intriguing insights into the direction of the new reality of RCM. The purpose of the survey -- conducted between May 19, 2020 to June 22, 2020 -- was to assess the ...

AI is no longer a nice-to-have in healthcare; it’s a necessity. - Shashi Yadiki, President, Health Plans, NTT DATA Services In a discussion with Modern Healthcare, three healthcare industry leaders -- Peter Durlach, SVP, Healthcare Strategy & New Business Development at Nuance Communications, Inc.; Scott Weingarten, M.D., MPH, Chief Clinical ...

Although technology companies promise near-magical results from AI, the notion that AI will transform healthcare and eliminate most positions is a bit far-fetched. This misconception is addressed in the Healthcare IT News report and provides an interesting perspective from an expert panel during the HIMSS & Health 2.0 Europe Digital Conference. ...

What is the difference between digitization and electronification?  Many believe that the process and purpose are basically the same. We are here to clear up that misconception. What is Digitization? Let's first take a look at digitization. According to an article at Forbes.com, Gartner IT Glossary defines digitization as: "Digitization is ...

With myriad buzzwords and technologies swarming the healthcare industry, especially in revenue cycle management, it's become even more difficult for many to understand and identify which technologies are the most useful for their particular business or process. Fear not -- we are here to help cut through the clutter and ...

Most people are aware of misleading communications from third parties. They are created to look as official as possible, and many are under the impression that these communications are from official government entities and require action be taken to ensure compliance. While most of these communications are sent via digital ...

Healthcare professionals across the globe are taking to the social media platform TikTok to spread a bit of joy with others by performing everything from a short dance clip! And, in a time where many people are choosing at home as much as possible, who couldn't use a smile and ...

Industry and news outlets across the US -- and even the world -- continue their ongoing coverage of the COVID-19 Pandemic. However, for many of us who work within the healthcare industry, there are many other headlines that catch our attention. We would be remiss to not focus our attention ...

There are a plethora of technologies and technology companies in the market providing myriad products and services to help optimize RCM for healthcare. However, aligning these technologies to meet the needs of RCM is crucial for healthcare organizations and RCM servicers. Healthcare IT News brought together five revenue cycle technology ...

Healthcare RCM market project to grow to an estimated $44.3B by the end of 2020 Technological advancements and innovations in RCM mitigate delays in RCM during COVID-19 pandemic COVID-19 pandemic accelerates need for automation Amidst the COVID-19 pandemic, revenue cycle management and back-end operations for healthcare organizations and RCM servicers ...

The challenges facing healthcare organizations face Starting with smaller projects still yield big results Identifying Areas in RCM for AI Implementation  It is no secret that Artificial Intelligence has immense potential to drastically change and improve healthcare. What many healthcare organizations and their vendors are struggling with is not their ...

Unstructured healthcare data remain an important source of insights to support clinical and operational excellence Machine Learning gives healthcare workers "superpowers" to process paper documents and data at super human levels Insights from AWS at HIMSS20 Digital Conference According to Health IT News: Unstructured healthcare data, within clinical documents and ...

Unique set of challenges facing RCM during the Covid-19 Pandemic Establishing a Business Continuity Plan is essential for RCM Lessons being learned from current pandemic Nearly three months ago, businesses across the country were forced to close down their offices to help slow the spread of the novel coronavirus and ...

Intelligent automation can save over 1,000 hours by taking over repetitive workflows 4 key strategies that healthcare administrators must consider Strategically leveraging technologies to automate revenue cycle management It is no secret that businesses across the globe are tasked with improving the efficiency in processes to lower costs and maximize ...

Moving from "big data" to "wide data" Visualization of data through DataOps and technology Data Visualization benefits for the Revenue Cycle Management In the digital world, we are seeing tremendous growth and robustness of data being collected through various systems, particularly in healthcare. Many people are familiar with the concept ...

The novel coronavirus is having a devastating impact on the healthcare industryDenial write-offs are a new pain point; againShrewd tech deployment is key to overcoming denials The novel coronavirus has drastically affected the healthcare industry. Hospitals across the country are forced to make the tough decision to furlough many of ...

While the "Hot Spots" of the Novel Coronavirus dominate mainstream media -- many of these locations being densely populated cities and urban communities -- it is important to shine a light on the how rural hospitals are being impacted. These rural hospitals and healthcare providers are still feeling the impact ...

COVID-19 has forced many hospitals and health systems to stop the elective procedures that make up the lion’s share of their revenue. This of course, has led to wide-spread short-term cash flow issues. As their leadership seeks new ways to navigate cash flow challenges brought on by the pandemic, innovative ...

As healthcare organizations are learning how to best deploy AI solutions, many have struggled to mature, particularly around using AI scores in analytics. Why?  Complexity of projects! Yet, the market is hungry for solutions. According to the recent white paper from HIMSS, The Convergence of Data Analytics and Artificial Intelligence ...

The hospital revenue cycle is facing unprecedented shifts on multiple fronts, and this Change Healthcare podcast episode with Thomas Laur, EVP and president of the company’s Technology Enabled Services business provides high level, forward-looking insight for vendors in the RCM space. It is especially useful to any revenue cycle servicer ...

Introduction to the Nashville Health Care Council (NHCC) NHCC 13th International Health Care Mission to Israel Israel Making Its Mark on Healthcare Innovations Established in 1995, the Nashville Health Care Council is a premier membership association, convening the industry’s top minds and providing a foundation for collaboration in health care ...

The unsung heroes of healthcare: back office RCM What are the effects of coronavirus on RCM? Outlook for the near future While the world is adjusting to life under self-quarantine to flatten the curve of the COVID-19, the heroes of healthcare are those providing treatment in the field. Doctors, nurses, ...