Billers
Turns out community banks and credit unions can be proud of themselves: According to a recent Javelin study as reported at Jack Henry Fintalk, businesses that identify a community bank or credit union as their primary financial institution report far greater satisfaction than those using a larger bank. However, before smaller financial institutions break out the…
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2022 has been an eventful year for the banking industry. Banks have embraced technology and the digitization of banking — confirmed by Gartner Inc predicting that banks and financial firms boosted their technology products and services investments in 2022 to the tune of $623 billion. As we look forward to 2023, our friends at Alogent…
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In case you missed it, over the past month, we have published incredible content on our OrboNation Blog and Modernizing Omnichannel Check Fraud Detection. Review the latest OrboNation Newsletter online or via PDF download.
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The Financial Brand marked the end of the year with a look at what they consider the top five innovation trends to look forward to in 2023. Innovation has become a critical component of business growth in the banking industry. Beyond creating the ‘next big thing,’ innovation includes the creation of value through new or…
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Automation has been a popular topic in the world of banking for decades (and discussed here recently as well). However, according to BankingDive.com, there is a new term now picking up steam in the banking world: Banks, of course, have been focused on automating processes to improve efficiency and customer service for well over a…
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The medical lockbox has existed for decades — with many banks offering this treasury management service to their healthcare clients. Traditionally, medical lockboxes are the consolidation point for paper payments and remittances, where banks process multiple payment types including ERAs, EFTs (ACH), checks, wire transfers, and now virtual cards. However, over the past decade, a…
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In Q2 of 2022, OrboGraph hosted a webinar entitled: Healthcare Revenue Cycle Industry Brief & Opportunity Analysis Webinar. While the focus of the webinar was highlighting M&A activity and opportunities within healthcare — specifically IT and RCM — speaker John Berman of Linchpin Healthcare made a bold statement: Patients are Now a Payer. What Mr.…
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A report entitled An Analysis of Outpatient Revenue Cycle Management Outsourcing, the result of a collaboration between HFMA and health information technology company XIFIN and reflecting responses from 157 US-based HFMA members, reveals that over one in five revenue cycle leaders handle their own inpatient revenue cycle management (RCM) operations. However, according to a study conducted…
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Mergers and acquisitions (M&A) are common occurrences in the healthcare market. Whether it’s consolidation of healthcare providers/hospitals/systems or synergistic healthcare technology companies advancing their capabilities to improve healthcare, M&A within the industry is seen as a major positive. Over the past decade, we’ve seen what have been dubbed “mega-deals,” including: Microsoft acquiring Nuance for $19B…
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PYMNTS.COM leads with a jarring statistic: At more than $4 trillion, healthcare spending in the United States accounts for nearly 20% of gross domestic product (GDP), a far greater share than other Organization for Economic Cooperation (OECD) countries. There are many reasons for this disparity, but inefficiency and ineffectiveness in purchasing and payments loom large among them. Because…
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