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Management

Contentious Negotiations Highlight 2019 Payer & Provider Trends

May 30, 2019

HealthcareDive takes a look at changes and trends it anticipates in the coming year, mainly due to political ripples from Washington (for instance, a judge’s declaration that the Affordable Care Act is no longer constitutional) and emerging consumer preferences. Their snapshot of a few big trends for the payer and provider crowds to watch for…

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New Report: FIS Code Connect Named “Most Advanced API Strategy”

March 27, 2019

FIS was recently recognized by leading industry research and advisory firm Aite Group for its Code Connect application programming interface (API) gateway, naming it “Most Advanced API Strategy” in a newly released report. FisGlobal.com noted in an article: Code Connect provides a growing, constantly updated hub of APIs from both FIS and third-party developers for…

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Today’s “One-Shot” Customer Service Opportunity in the Bank Branch

Credit Unions and Community Banks: On Their Last Legs? Not Quite Yet

March 19, 2019

The Wall Street Journal recently ran an article headlined “The Problem for Small Town Banks: People Want High-Tech Services.” The gist of the article (available to subscribers only, alas) is that consumers in search of higher-tech interactions with financial institutions are bypassing smaller community banks in favor of “larger lenders offering online transactions.” The small…

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“Not a Water Slide”: Turning AI into ROI

February 26, 2019

BAI Banking Strategies hosts Daniel Faggella, founder and CEO of Emerj, on their newest podcast entitled TURNING AI INTO ROI. It’s an interesting and fast-moving 15 minutes. BAI had proclaimed AI their trend of the year for 2018, and show so signs of moving the title elsewhere for 2019. One of the salient points Mr.…

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New Year, New Bank Branch Strategies

February 1, 2019

BAI Banking Strategies looks forward to the new year with a podcast which includes a list of recommended strategies for bank branches. Their recommendations include: Fix your distribution strategy Become a data nerd Learn to use robotics and AI Partner with fintechs Invest in front-line tools Meanwhile, Bank News has advice for community bank branches…

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Utilizing AI and Image Analysis to Limit Risk on Check Payments

January 24, 2019

Our own Vice President of Marketing, Joe Gregory, is featured in an article in Banking CIO Outlook magazine (you can read the story here). OrboGraph is proud to be featured as one of Banking CIO Outlook’s Top 10 KYC Solution Providers for 2018. Gregory notes that OrboGraph’s embrace of AI and Deep Learning technologies provides…

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Next 5 years in AI: Big Investment, Big Returns, Survey Says

December 20, 2018

Via Becker’s Hospital Review: OptumIQ Annual Survey on AI in Health Care reveals that, over the next five years, a healthcare organization will invest an average of $32.4 million on artificial intelligence. According to Optum: The inaugural OptumIQ Annual Survey on AI in Health Care indicates a tipping point in the adoption of AI in the industry,…

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Time for Banks to Ditch Silos for Omnichannel

December 18, 2018

This time of year we hear, more than ever, about how e-commerce has pushed retailers to the brink. Smart companies, however, survived and thrived, as Dawn Wotapk reports in Banking Strategies explains, by offering consumers as many consistent and seamless options as possible—letting them quickly jump between the offline and online worlds and learning about those consumers…

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Beware of Inter-Related Use Cases of Payments and Check Fraud

November 15, 2018

The Association for Financial Professionals (AFP) reports in its annual study of payments fraud risks and realities that nearly 8 in 10 U.S. organizations were targets of payments fraud in 2017. What’s the best way to protect your organization? US Bank has some solid tips: Provide comprehensive training: All employees should receive training to help them…

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Automation & Tech Are Keys to Relevance for Banks

November 6, 2018

BankNews.com reports on a study that lends considerable weight to the concept of upgrading technology in the retail bank space: According to the 2018 Payments Industry Report from Sydney, Australia-based Accuity, the majority of financial institutions and payments providers provide customers with the validation of key payments data elements prior to remittance, and many have…

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