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Omnichannel

Time for Banks to Ditch Silos for Omnichannel

December 18, 2018

This time of year we hear, more than ever, about how e-commerce has pushed retailers to the brink. Smart companies, however, survived and thrived, as Dawn Wotapk reports in Banking Strategies explains, by offering consumers as many consistent and seamless options as possible—letting them quickly jump between the offline and online worlds and learning about those consumers…

Introducing the US Faster Payments Council

December 12, 2018

The Federal Reserve, following through on plans disclosed earlier this year, formally unveiled the U.S. Faster Payments Council, an industry group charged with collaborating to spur the adoption of faster payments and identify market opportunities. According to DigitalTransactions.net: The 22 inaugural members range from retailing giant Walmart Inc. to Visa Inc. and Mastercard Inc. to…

Automation & Tech Are Keys to Relevance for Banks

November 6, 2018

BankNews.com reports on a study that lends considerable weight to the concept of upgrading technology in the retail bank space: According to the 2018 Payments Industry Report from Sydney, Australia-based Accuity, the majority of financial institutions and payments providers provide customers with the validation of key payments data elements prior to remittance, and many have…

Making Payments Faster: The Fed is All Ears

October 31, 2018

PYMNTS.com reports on the Federal Reserve’s efforts to gather input on making payments faster across all channels. Federal Reserve Governor Lael Brainard said, in remarks made on Oct. 3rd., that the Federal Reserve’s infrastructure underpinning payments could use a bit of modernization in a bid to support fast payments “for all.” Brainard, speaking in Chicago at the Fed…

Check Fraud: The Corporate World Provides a Big Target

October 16, 2018

While the consumer “civilian” world has pretty much learned and accepted the “don’t take checks from strangers” rule, the corporate world is both slow to adopt that guideline — and often unable to. This is due to the fact that suppliers like the “float” advantage they enjoy with check payments. (“We paid you on Tuesday…

Economics of AI Swing Dramatically In Favor of Business

October 9, 2018

A new article about AI on the Which 50 website cites a recent report from McKinsey Global Institute that makes two vital points about Artificial Intelligence as a tool: The AI revolution is no longer in its infancy The main economic impact of artificial intelligence hasn’t yet arrived That’s what many industry pundits like to call…

Millennials Become Targets…for Check Fraud

September 12, 2018

There are many reasons for the resilience of checks (including the small- and mid-sized businesses that rely on the paper check’s “float” for accounting purposes), but one important factor has been fear of fraud and security risks in newer digital transactions. Digital transactions are indeed growing at a rapid rate — particularly among millennials, many…

Blockchain – Overhyped or Colossal Potential?

August 21, 2018

Various applications of blockchain technologies have been hyped and praised, and nearly everywhere you look, there is a company or start-up touting the benefits of the tech. Auditing and tax-services firm Deloitte conducted a survey called Breaking Blockchain Open wherein several aspects of blockchain were covered. In their analysis, Ambcrypto.com points out that, while 84% of…

Deep Trends & Deep Learning in Banking & Payments

August 7, 2018

Payments 3.0 columnist George Warfel signs off of his last column for the site by noting what he considers deep trends to watch in banking and payments. One particular point he makes is something we’ve seen borne out again and again as cleverly-named payments technology brands appear and then either disappear or team with more established…

How Social Media Turned Wells Fargo’s Mobile RDC Speed Bump Into a PR Issue

August 1, 2018

Hats off to Wells Fargo for taking a position which protects themselves and their clients against fraud losses…even if there are bumps along the way. Sometimes risk mitigation has a price in terms of review processes, funds availability or customer service for a select few. In an effort to protect itself and clients in light of…