Payments
It’s no secret that bank consumers are not fans of overdraft fees. A number of big banks eliminated overdraft and/or non-sufficient funds (NSF) fees in 2021-22, responding to governmental pressure and competition from neobanks. While this might be welcome news to the consumer, The Financial Brand reports that smaller community banks and credit unions face…
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Chris Clausen, executive director of digital payment solutions for Deluxe Corporation, points out via an article at bai.org that, though almost all B2B checks begin and end as data, there remains a “messy middle” consisting of conversions from electronic to paper and back to electronic. That creates both time and monetary costs: on average, check…
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In an article for MedCity News, Dr. Yan Chow, Global Industry Leader for Healthcare at Automation Anywhere, explores in detail the role of next-generation automation technology in healthcare revenue management. Today, nearly every role in every industry is facing some level of disruption. We are tasked with achieving more with less – less time, less resources,…
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In a recent PaymentsJournal Podcast, guest speaker Chuck Doherty, Fiserv’s Director of Client Relations for Deposit Solutions, and Sarah Grotta, Director of Debit and Alternative Products Advisory Service at Mercator Advisory Group, discussed the growth in adoption of mobile deposits. Click the images above to enlarge. The podcast provided data points on customer behaviors and the need…
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In case you missed it, over the past month, we have published incredible content on our OrboNation Blog and Modernizing RCM with AI. Review the latest OrboNation Newsletter online or via PDF download.
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In case you missed it, over the past month, we have published incredible content on our OrboNation Blog and Modernizing Omnichannel Check Fraud Detection. Review the latest OrboNation Newsletter online or via PDF download.
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PYMNTS.com reports on the move toward more efficient digital processes — accelerated, of course, during the trend away from in-person banking that began as a result of the COVID pandemic. It’s all in the latest Digital-First Banking Tracker®, wherein PYMNTS examines how FIs can realize savings in time and resources while offering customers an improved experience…
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We are watching the healthcare industry reinvent itself after being buffeted by a pandemic. In addition to problems of staffing, space, and encouraging preventive habits, paying for care has been exposed as particularly problematic. Fortunately, as reported on the PYMNTS.com website, new players are stepping up to address it. Startup Walnut announced Thursday (May 5) its $110 million…
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The latest PaymentsJournal podcast, with guest speaker Chuck Doherty, Fiserv’s Director of Client Relations for Deposit Solutions, and Sarah Grotta, Director of Debit and Alternative Products Advisory Service at Mercator Advisory Group, discusses mobile check deposits, best practices to drive greater accountholder adoption, and the challenges financial institutions face as they continue to search for…
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It’s no surprise that the banking industry has become more dynamic, trending towards technology to help meet ever-changing customer demands. While large financial institutions have the resources to adapt to these changing needs more quickly, community banks and small financial institutions must be more strategic, as each decision can drastically impact the business. Additionally, community…
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