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Frank on Fraud: 10 Fraud Worst Practices and How to Avoid Them

July 5, 2022

Bad fraud practices are pervasive Attention to a short list of bad practices can bring improvement Banks must stay consistent and constant The always-informative Frank on Fraud blog discusses — with accompanying highly entertaining imagery and GIFs — the 10 Worst Fraud Practices and How to Avoid Them. Frank recognizes that the same mistakes seem…

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Update on No Surprises Act & Advanced EOBs: Over 2M Potential Surprise Bills Prevented

June 30, 2022

Early data indicates that the No Surprises Act — signed into law in 2020 and designed to protect against unforeseen charges and escalated bills, and which took effect on January 1, 2022 for most consumers enrolled in individual and group health insurance plans — is delivering on its promise in spite of significant enforcement challenges.…

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Gartner Inc. Predicts $623B Tech Investments in 2022 by Banks and Financial Services Firms

June 29, 2022

In a press release by Gartner, Inc., the company boldly predicts that banks and financial firms will boost their technology products and services investments in 2022 to the tune of $623 billion. Gartner Inc. goes on to identify what they consider the top three tech trends emerging in banking and investment services. Generative artificial intelligence…

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ACFE and SAS Release Anti-Fraud Technology Benchmarking Report 2022

June 28, 2022

Use of AI and machine learning expected to escalate against fraud A majority of organizations plan to increase their anti-fraud tech budgets The pandemic has certainly been a factor The Association of Certified Fraud Examiners and SAS released their Anti-Fraud Technology Benchmarking Report 2022 — a report exploring how organizations are using anti-fraud technologies and which ones…

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OrboNation Newsletter: Healthcare Payments Edition – June 2022

June 28, 2022

In case you missed it, over the past month, we have published incredible content on our OrboNation Blog and Modernizing RCM with AI. Review the latest OrboNation Newsletter online or via PDF download.

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OrboNation Newsletter: Check Processing Edition – June 2022

June 27, 2022

In case you missed it, over the past month, we have published incredible content on our OrboNation Blog and Modernizing Omnichannel Check Fraud Detection. Review the latest OrboNation Newsletter online or via PDF download.

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AI & Machine Learning Technologies Tackling $1 Trillion in Healthcare Administrative Waste

June 23, 2022

In a recent interview with HealthCare IT News, Brian Robertson, CEO of VisiQuate, discussed the challenge of administrative waste in healthcare, particularly in a time when the healthcare industry is stretched thin for resources and experiencing a labor shortage. In the conversation, Robertson discusses how IT tools such as artificial intelligence, machine learning, and revenue…

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The Competition for Bank Deposits Requires More Than “Rate Ads”

June 22, 2022

Recent aggressive interest rate increases by the Federal Reserve, as well as geo-political uncertainties, have combined to create an environment wherein banks will be in high competition to not only gain new customers, but also retain customers — and, more importantly, their deposits. As we are all aware, deposits are crucial for banks in generating…

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Fiserv & Mercator Advisory Group Address Check Deposit Risk Mitigation on PaymentsJournal Podcast

June 21, 2022

Check fraud is rising Remote deposits are more popular and create more fraud opportunities Tools are available to effectively fight check fraud The PaymentsJournal Podcast invited guests Bev Nichols, Product Director of Deposit Solutions at Fiserv, and Sarah Grotta, Director of Debit and Alternative Products Advisory Service at Mercator Advisory Group, to discuss the state of check…

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Revenue Cycle Leaders Facing Challenges for Second Half of 2022 and Beyond

June 16, 2022

Even before COVID, healthcare financial management was complex and challenging. The new curve-balls being thrown at us by the existence of a pandemic have made it more important than ever to seek and use information gained by others in the industry. Becker’s Healthcare marked the half-way point of 2022 by asking leaders about the biggest…

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