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Negative Payment Experience: 63% of Patients Willing to Switch Healthcare Provider

November 4, 2021

Anyone who doubts that healthcare expectations have become more and more shaped by mainstream consumer experiences hasn’t been paying attention. PYMNTS.com surveyed 3,546 U.S. adults who have received healthcare services in the last year, and in their report — The Payment Cure: How Improving Billing Experiences Impacts Patient Loyalty — 63% of patients would consider…

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GPU Advancements Highlighted at NVIDIA GTC Virtual Conference

November 3, 2021

NVIDIA’s GTC virtual conference is set to take place November 8-11, and it promises to be a valuable resource for getting (and staying) up to speed on the latest technology in use and development across myriad industries. If you are not familiar with the conference: NVIDIA GTC is a global conference that brings together developers…

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WTHR’s “13 Investigates” Report: Why Does Mobile RDC Struggle to Catch Blatant Check Fraud?

November 2, 2021

Check fraud ranges from “craftsmanship” to cut-and-paste Businesses and individuals are being defrauded, at work and at home Underfunded AI and deep learning tools at small banks may be to blame for “easy fraud” WTHR-13 News of Indianapolis takes a fascinating look at the range of “craftsmanship” that goes into check fraud, all the way…

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Is There a “New Tech” Obstacle for Smaller Financial Orgs?

October 29, 2021

Community banks and credit unions are at a disadvantage. Their lack of necessary internal resources and budget to upgrade their systems and integrate new technologies compared to big banks means the “cutting edge” services that a new generation of consumers have come to expect are slower to arrive at “non-giant” institutions.

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OrboNation Newsletter: Check Processing Edition – October 2021

October 28, 2021

In case you missed it, over the past month, we have published incredible content on our OrboNation Blog and Modernizing Omnichannel Check Fraud Detection. Review the latest OrboNation Newsletter online or via PDF download.

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AI: The Boost Needed for Better HC Revenue Cycle Management

October 28, 2021

Analytics Insight examines the emerging and crucial role of Artificial Intelligence in healthcare revenue cycle. They note that RCM has gotten more challenging due to ever-growing claims and healthcare consumer issues, but the three primary factors are increased patient financial responsibility, convoluted payer contracts, the shift to value-based payments,

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BBB Study: Job Scams Jumped During Pandemic

October 27, 2021

The Better Business Bureau has released a study that shows an increase in job scams during the COVID-19 pandemic. As reported in The Augusta Chronicle: The in-depth investigative study finds job scams increased during the pandemic, and warns job seekers to verify employment offers to avoid illegal jobs, identity theft and fake checks, some of the many forms employment fraud takes and the scams that often result. Read the full study at BBB.org/jobscams.

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OrboNation Newsletter: Healthcare Payments Edition – October 2021

October 26, 2021

In case you missed it, over the past month, we have published incredible content on our OrboNation Blog and Modernizing RCM with AI. Review the latest OrboNation Newsletter online or via PDF download.

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Google Abandons Plans to Offer Plex Checking Accounts — While Post Office Looks to Cash Checks

October 20, 2021

About two years ago, Google shook the financial world a bit when it announced its intention to offer checking accounts to its users in partnership with banks and credit unions. Google was initially planning to work with Citigroup and Stanford Federal Credit Union. That is no longer the case, as Banking Dive reports: The decision…

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Avoiding Investment in Fraud Tools — Save Now, Pay Later

October 19, 2021

Is your organization lagging behind in fraud detection and prevention tools? Waiting for a fraud event can cost more than pre-emptive fraud prevention Fraud prevention tech is not a DYI proposition In his always-entertaining Frank On Fraud blog, Frank McKenna takes a look at businesses that are struggling to get the fraud tools and technology…

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