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PaymentsJournal Podcast: Machine Learning Leading Fraud Detection

August 3, 2021

PaymentsJournal offers a podcast wherein Patricia Rojas, Senior Manager Data Scientist at ACI Worldwide, and Tim Sloane, VP of Payments Innovation at Mercator Advisory Group discuss the ways Machine Learning (ML) has become a vital component in the fight against fraud — particularly during the pandemic, when fraud rates have escalated.

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US Bank Survey: Consumers Want Digitized Healthcare Payments

July 30, 2021

Inside Marketer at eMarketer reports on a new survey from US Bank that was conducted on 1,113 US adults. The survey revealed that the pandemic spurred a surge in digital medical payments. Some of the figures they cited that in the last year, 44% of consumers paid their bill at the doctor’s office, 28% paid through an online portal, and 23% paid via a mobile app—but still, over 32%paid by mail, and 21% paid via phone.

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OrboNation Newsletter: Check Processing Edition – July 2021

July 30, 2021

In case you missed it, over the past month, we have published incredible content on our OrboNation Blog and Modernizing Omnichannel Check Fraud Detection. Review the latest OrboNation Newsletter online or via PDF download.

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Walmart: Taking On Banks For Consumer Business

July 29, 2021

Wal-Mart — already equipped with its own credit and debit/prepaid cards — has in recent months partnered with Ribbit Capital to start a fintech. Payments Journal reports that they are also looking at more financial services offerings via a branded all-purpose mobile app. Wal-Mart certainly has the audience to compete with banks. As reported in Barron’s:

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OrboNation Newsletter: Healthcare Payments Edition – July 2021

July 29, 2021

In case you missed it, over the past month, we have published incredible content on our OrboNation Blog and Modernizing RCM with AI. Review the latest OrboNation Newsletter online or via PDF download.

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“We Infiltrated a Counterfeit Check Ring! Now What?”

July 28, 2021

Check scammers are well organized A group of online fraud-fighters is helping to ID the bad guys FI’s need to maintain cutting edge fraud detection to protect customers What if you could see a multi-victim, megabucks scam unfold right in front of your eyes? An online fraud fighter known as “Brianna Ware” (“B. Ware” for…

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Choosing the Right Partner: AZ Practice Solves Revenue Cycle Staffing Problem

July 22, 2021

Tucson Gastroenterology seemed to have their billing system well in hand, staffed with professionals that had long association with the organization and deep knowledge of their methodology and procedures. What could go wrong? Well, as examined at RevCycleIntelligence, those experienced in-house professionals eventually had to retire, handing a complex (and somewhat intuitive) set of instructions…

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Rise of the Machines — Interactive Teller Machines (ITMs), That Is…

July 21, 2021

No, this is not a scene from a sci-fi action movie starring the immortal Arnold Schwarzenegger. As far as we know, there is no “Skynet” that has developed an artificial intelligence with the motive of eradicating all human life.

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Three Ways the Pandemic Changed the Fraud Economy

July 20, 2021

There is no doubt that the pandemic has created opportunities for fraudsters. Atlas VPN reports that cybercrime cost the world more than $1 trillion in 2020, which works out to around 1% of global GDP. Access via online “pirating” to information like email addresses and social security numbers creates opportunities for phishing and other attacks.

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A Look Inside the New FFIEC Information Technology Examination Handbook

July 15, 2021

The Architecture, Infrastructure, and Operations Booklet is one in a series of booklets that compose the Federal Financial Institutions Examination Council (FFIEC) Information Technology Examination Handbook (IT Handbook), prepared for use by examiners. As described at the FFIEC website: With the publication of this booklet, the FFIEC member agencies replace the “Operations” booklet issued in July 2004.…

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