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Customer Acquisition

Banking the Under-Banked: Banks vs. Check Cashers (MSBs)

April 23, 2019

A Special Guest Host Blog Post by Bob Frimet, CAMS Millions of Americans depend on banking services each and every day, for everything from writing checks and paying bills to wiring money. But when was the last time you thought about the millions of “under-banked”? Where does that customer go? There are many reasons why…

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check processing

Overdraft Fees: More Than a Consumer Problem, But What About Fraud?

April 17, 2019

Bank fees have been in the news lately, particularly with the ramp up of 2020 presidential candidates. Not only is the aggregate number, $15B, in question, but so also is the issue of whether or not fees are unfairly targeting persons with lower incomes. From WashingtonExaminer.com: One of the Democrats vying to run against President…

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SNL “Cheques” Parody Shows Checks are Alive and, Well…

April 2, 2019

Saturday Night Live debuted in 1975, meaning that if you were a member of the generation that watched the first seasons of the show, you’re in “the demographic that clings to checks.” according to the pundits. This past weekend, SNL enlightened viewers as to a few exaggerated benefits of “cheques” that we normally don’t promote…

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New Report: FIS Code Connect Named “Most Advanced API Strategy”

March 27, 2019

FIS was recently recognized by leading industry research and advisory firm Aite Group for its Code Connect application programming interface (API) gateway, naming it “Most Advanced API Strategy” in a newly released report. FisGlobal.com noted in an article: Code Connect provides a growing, constantly updated hub of APIs from both FIS and third-party developers for…

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Today’s “One-Shot” Customer Service Opportunity in the Bank Branch

Credit Unions and Community Banks: On Their Last Legs? Not Quite Yet

March 19, 2019

The Wall Street Journal recently ran an article headlined “The Problem for Small Town Banks: People Want High-Tech Services.” The gist of the article (available to subscribers only, alas) is that consumers in search of higher-tech interactions with financial institutions are bypassing smaller community banks in favor of “larger lenders offering online transactions.” The small…

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Still Early Enough to Plan 2019 Innovations

March 5, 2019

BAI Banking Strategies has assembled the wisdom of industry thought leaders in their new report: Decisions bankers need to make for 2019, a free download that will be worth your time to read as we make headway into 2019 and its new challenges, including the modernization priority that we hear about again and again. Venturing into the New Year, BAI has sought out its own thought…

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“Not a Water Slide”: Turning AI into ROI

February 26, 2019

BAI Banking Strategies hosts Daniel Faggella, founder and CEO of Emerj, on their newest podcast entitled TURNING AI INTO ROI. It’s an interesting and fast-moving 15 minutes. BAI had proclaimed AI their trend of the year for 2018, and show so signs of moving the title elsewhere for 2019. One of the salient points Mr.…

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Check Processing Improvements

Fintech Firms Offering Checking Accounts – Not Yet

February 20, 2019

A year ago we noted that Amazon was looking at offering checking accounts, and more recently Abby Hayes at Doughroller has reiterated that the online giant is still interested. The Wall Street Journal reported that Amazon was/is chatting with various banks, including JP Morgan Chase & Co, about creating a branded online checking account. – Besides…

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Check Fraud Prevention Node

The Multi-Billion Dollar Fraud Problem, and How to Solve It

February 14, 2019

BAI Banking Strategies notes the seeming treadmill race to keep up with bank fraud in the US. The article’s author, David Vergara, head of security product marketing for OneSpan, notes: To address the challenges and stop the loss of billions of dollars to fraud each year, banks need a profoundly innovative approach that enables vast…

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New Year, New Bank Branch Strategies

February 1, 2019

BAI Banking Strategies looks forward to the new year with a podcast which includes a list of recommended strategies for bank branches. Their recommendations include: Fix your distribution strategy Become a data nerd Learn to use robotics and AI Partner with fintechs Invest in front-line tools Meanwhile, Bank News has advice for community bank branches…

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