Omnichannel
If you’ve seen the Leonardo DiCaprio movie Catch Me If You Can, then you know who Frank Abagnale is, and why he’s a good guy to listen to when it comes to protecting yourself from fraudsters – – he is (or was) the best, after all. Abagnale is using his powers for good these days,…
Read MoreLast month, the consulting company Navigant published insights titled “5 Pain Points for Revenue Cycle Executives”, based on a survey of Hospital Revenue Cycle Executives conducted in partnership with the Healthcare Financial Management Association (HFMA) and prepared by professionals with direct experience working with healthcare professionals in executive and revenue cycle leadership. As reported via…
Read MoreA session entitled “The Mix of IT, Revenue Cycle and Analytics” at the Becker’s Hospital Review Health IT + Revenue Cycle conference in Chicago in October offered insights of healthcare executives discussing the importance and urgency in solidifying partnerships between the IT and revenue cycle departments of a healthcare organization. Panelists present were Shon Brink,…
Read MoreRemember “cash, check, or credit card”? Ah, the simpler days of yore. As reported in PaymentsJournal.com, we are experiencing more payments choices at the consumer level than ever before. Indeed, their article starts out with a parade of options: “Swipe, dip, tap. Credit, charge, debit, prepaid, reloadable. Apple Pay, Google Pay, Samsung Pay, Starbucks, Dunkin’.…
Read MoreJust when you thought you heard it all when it comes to financial crimes, here comes … accidental? A Pennsylvania couple thought they were tokens on a Monopoly board when they had $120,000 mistakenly deposited into their bank account. As far as they were concerned, they’d passed “GO” and picked a pretty good Community Chest…
Read MoreThis summer, price transparency advocates finally made progress with a new executive order on “Improving Price and Quality Transparency in American Healthcare to Put Patients First”. In a RevCycleIntelligence article, several hospitals warned that prices may actually increase with such an order — not surprising, in that reforms many times have unknown ramifications due to…
Read MoreHealthcare IT News interviewed key interoperability executives from four high-profile EHR vendors – Cerner, DrChrono, eClinicalWorks, and Epic Systems – and discussed how they address system interoperability and overall health IT interoperability. Epic, for instance, offers its Happy Together feature, which allows patients and providers to see data from multiple sources in a single, merged…
Read MoreThe US real-time payments network currently reaches about 50% of the population, and was on track, via private sector channels, to provide complete coverage by the end of next year, as noted in an article at Forbes.com by Ike Brannon, a senior fellow at the Jack Kemp Foundation.
Read MorePaymnts.com reported recent data (from West Monroe Partners) that found 77 percent of banks are already putting AI solutions to use in some way. Count Chase as one of the forefront adopters of Artificial Intelligence solutions and technology. Chase is embracing AI and ML to help customers conduct business while preventing fraudsters from making off with data or financial…
Read MoreLet’s face it: Human beings are indispensable, but we are learning that in order to bring the level of service that is expected in today’s marketplace, machines and analytics have to work together and deliver quicker, more intelligent solutions than we’ve previously seen or experienced. This is the root of Artificial Intelligence and its value…
Read More