Skip to content

Omnichannel

Today’s “One-Shot” Customer Service Opportunity in the Bank Branch

Credit Unions and Community Banks: On Their Last Legs? Not Quite Yet

March 19, 2019

The Wall Street Journal recently ran an article headlined “The Problem for Small Town Banks: People Want High-Tech Services.” The gist of the article (available to subscribers only, alas) is that consumers in search of higher-tech interactions with financial institutions are bypassing smaller community banks in favor of “larger lenders offering online transactions.” The small…

Read More

Still Early Enough to Plan 2019 Innovations

March 5, 2019

BAI Banking Strategies has assembled the wisdom of industry thought leaders in their new report: Decisions bankers need to make for 2019, a free download that will be worth your time to read as we make headway into 2019 and its new challenges, including the modernization priority that we hear about again and again. Venturing into the New Year, BAI has sought out its own thought…

Read More

“Not a Water Slide”: Turning AI into ROI

February 26, 2019

BAI Banking Strategies hosts Daniel Faggella, founder and CEO of Emerj, on their newest podcast entitled TURNING AI INTO ROI. It’s an interesting and fast-moving 15 minutes. BAI had proclaimed AI their trend of the year for 2018, and show so signs of moving the title elsewhere for 2019. One of the salient points Mr.…

Read More

HIMSS19: The Year of Artificial Intelligence

February 15, 2019

This year’s education schedule at the HIMSS Conference, held this week at the Orange County Convention Center in Orlando, is awash in AI-related material, notes HealthCare Innovation in a post this week. To name a few: Session MLAI03, “Keynote: Synergies Between Man and Machine”; Session MLAI04, “State of the Industry: Machine Learning and Artificial Intelligence…

Read More

As the Industry Modernizes, OrboGraph Responds

February 13, 2019

February is the perfect time to unveil an exciting refresh of content, messaging, and solutions on the OrboGraph website! We have observed major industry activities by large banks, small banks, healthcare providers and healthcare revenue cycle management (RCM) companies to update antiquated, legacy systems.  This Platform Modernization process is an opportunity for OrboGraph and its customers…

Read More

New Year, New Bank Branch Strategies

February 1, 2019

BAI Banking Strategies looks forward to the new year with a podcast which includes a list of recommended strategies for bank branches. Their recommendations include: Fix your distribution strategy Become a data nerd Learn to use robotics and AI Partner with fintechs Invest in front-line tools Meanwhile, Bank News has advice for community bank branches…

Read More

Deep Learning: How Will It Change Healthcare?

January 25, 2019

ORBOIMPACT Virtual Conference Explore the Conference It’s become clear that leveraging AI and Deep Learning tech is the key to better patient care, while at the same time reducing costs and improving efficiencies — our primary missions in the healthcare field. But, what exactly is Deep Learning? Health IT Analytics offers a pretty concise overview…

Read More

Utilizing AI and Image Analysis to Limit Risk on Check Payments

January 24, 2019

Our own Vice President of Marketing, Joe Gregory, is featured in an article in Banking CIO Outlook magazine (you can read the story here). OrboGraph is proud to be featured as one of Banking CIO Outlook’s Top 10 KYC Solution Providers for 2018. Gregory notes that OrboGraph’s embrace of AI and Deep Learning technologies provides…

Read More
legacy technology

The 2019 JP Morgan Healthcare Conference: “It’s the Platform, Stupid!”

January 18, 2019

As is his tradition, Dan Michelson, CEO of Strata Decision Technology, took his best shot at condensing the presentations he’d seen at the JP Morgan Healthcare Conference (last week in San Francisco). Over 40,000 players were in town from every corner of the healthcare ecosystem. However, if you want to hear the heartbeat of what’s happening at…

Read More

Venmo Fraud Spike Strikes PayPal at Exactly the Wrong Time

January 15, 2019

The Wall Street Journal recently reported that Venmo sustained a transaction loss rate of 0.40% in March, up from 0.25% in January, according to internal PayPal documents they reviewed. As reported in Digital Transactions: The losses sent Venmo’s first-quarter operating loss to approximately $40 million, a 40% increase over what PayPal had expected, the documents revealed.…

Read More