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tower of babel

Artificial Intelligence: Only Getting Better

July 26, 2017

With all of the tech we count on that uses actual experiential learning to better read handwriting on a variety of payment types — including checks, for instance — we probably should have seen this coming. Last September the white coats at Google added something called the Google Neural Machine Translation system (GNMT) to their translation tool.…

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online banking

How Banks Can Embrace Technology Through “Fintegration”: Podcast Summary

July 25, 2017

Here’s a terrific podcast interview via BAI Banking Strategies that you should listen to during your commute. In it, Andres Wolberg-Stok, Citi FinTech’s global head of policy, talks about best practices and approaches to incorporating financial tech – FinTech – in financial organizations. An important point Wolberg-Stok makes early in the conversation is the fact that,…

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On the HFMA ANI Hot Seat: Improving Revenue Cycle Performance

July 14, 2017

Wondering what attendees at the (HFMA ANI) Healthcare Financial Management Association’s Annual National Institute conference in Orlando, Fla., told Becker’s Hospital CFO Report when asked: What is one thing hospitals can do today to improve revenue cycle performance? A few highlights include: strong leadership in place to drive performance and utilize technology getting your payers…

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Compliance Management and Fintech: Natural Enemies?

July 11, 2017

An article at Banking Exchange takes an interesting look at the often uneasy relationship between financial technology organizations vs. the Fintech market covering the hot topic of compliance management.  Instruments like the expanded UDAAP standards implemented by the Consumer Financial Protection Bureau need to be at the forefront. Richard Holbrook, chairman and CEO of $9.6 billion-assets…

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healthcare rcm

Small Practices: Time to Jump on the Tech Bandwagon

July 7, 2017

An article in RevCycleIntelligence points out that an astounding 95 percent of practices with less than five physicians identified their facilities as “not tech savvy,” according to a Black Book survey. Small practices tend to avoid or delay health IT adoption because of the costs associated with implementation and upkeep. A 2016 Medical Group Management Association…

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How Fast Can a Card Skimmer Be Installed? Watch and Be Amazed

July 6, 2017

We’ve heard stories of card skimmers at outdoor ATM machines and even gas pumps ripping off consumers’ card information, but, admit it – – you always trusted card machines that are inside of retail establishments just a bit more, right? Watch this clip and marvel at the fact that this caper is pulled off in…

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How to Simplify Concurrent, Revenue Cycle Improvements

June 30, 2017

On the heels of the HFMA ANI expo and show, where thousands of vendors presented new and invigorating concepts for finance and the revenue cycle, an article in RevCycleIntelligence.com, spearheaded by Nalin Jain, Delivery Director of Advisory Services for CTG Health Solutions, provides insight on how to simplify many ongoing RCM improvements. “Whether you call it…

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People Twice as Likely to Trust a Robot to Perform Heart Surgery Than Open a Bank Account for Them

June 27, 2017

Artificial Intelligence, chatbots and robo-advisors are coming. Here’s an interesting example of how perceptions can yield crazy statistical results. A “Trust in Technology” report published by HSBC found that consumers are leery of allowing chatbots and robo-advisors to help them open a savings account or provide mortgage advice – – but they would trust them more for heart surgery! In an article…

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Integrating Care Standardization with Healthcare Revenue Cycle Excellence

June 22, 2017

RevCycleIntelligence.com reported that St. Luke’s Health System, one of 15 top health systems in 2017, was named as a top health system by Truven Health Analytics and IBM Watson Health based on care standardization! And how does this relate to revenue cycle?  “When you standardize your processes and you perform consistently, we have seen fewer of…

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Checks Tough to Shake From Their Throne in Pymnts.com Article

June 20, 2017

Pymnts.com reports that electronic payments are rising, according to a Viewpost study. Small and large businesses are recognizing the advantages of electronic payments.  But, for all the rah-rah about electronic payments seeping into the consciousness of American businesses, there are no victory dances quite yet: Every single one of the business owners surveyed by Viewpost…

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