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Don’t Keep Checks in Your Wallet!

December 11, 2019

If you’ve seen the Leonardo DiCaprio movie Catch Me If You Can, then you know who Frank Abagnale is, and why he’s a good guy to listen to when it comes to protecting yourself from fraudsters – – he is (or was) the best, after all. Abagnale is using his powers for good these days,…

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Industry Survey Results: 5 Pain Points for Revenue Cycle Executives

December 9, 2019

Last month, the consulting company Navigant published insights titled “5 Pain Points for Revenue Cycle Executives”, based on a survey of Hospital Revenue Cycle Executives conducted in partnership with the Healthcare Financial Management Association (HFMA) and prepared by professionals with direct experience working with healthcare professionals in executive and revenue cycle leadership. As reported via…

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Are Your Revenue Cycle and IT Teams Fighting?

December 2, 2019

A session entitled “The Mix of IT, Revenue Cycle and Analytics” at the Becker’s Hospital Review Health IT + Revenue Cycle conference in Chicago in October offered insights of healthcare executives discussing the importance and urgency in solidifying partnerships between the IT and revenue cycle departments of a healthcare organization. Panelists present were Shon Brink,…

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A Texas Bank’s Perspective on Why Check Fraud is Back

November 26, 2019

Learn more about how as a by-product of EMV, check fraud rebounded, how market research provides many insights and learn more on how the majority of fraud professionals cite a need for tech investment to fight fraud.

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So Many Payment Options… So Much Consumer Confusion?

November 20, 2019

Remember “cash, check, or credit card”? Ah, the simpler days of yore. As reported in PaymentsJournal.com, we are experiencing more payments choices at the consumer level than ever before. Indeed, their article starts out with a parade of options: “Swipe, dip, tap. Credit, charge, debit, prepaid, reloadable. Apple Pay, Google Pay, Samsung Pay, Starbucks, Dunkin’.…

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Modernizing Omnichannel Check Fraud Detection

November 19, 2019

Welcome to the first in a series of posts exploring payments fraud, with an emphasis on check fraud detection. This informative blog series approaches this crucial topic in the following ways:

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The Medical Lockbox: Legacy System or Innovative Platform?

November 15, 2019

The Medical Lockbox is an essential part of the AR process as it is the first touchpoint where paper-originated insurance remittances, payments, and patient payments are received. However, recent new technologies like AI and Deep Learning are evolving the once legacy system into a high-valued, innovative platform that provides healthcare payments professionals with the ability…

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Mark Forbis Headshot

Congratulations, Mark Forbis of JHA!

November 5, 2019

Jack Henry & Associates Inc, a provider of technology and payment processing services for the banking industry based in Missouri, recently announced the retirement of their executive vice president and chief technology officer, Mark Forbis. Mark began his career in 1982 with Systemics. He was named vice president and CTO at Jack Henry in 2006…

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Epic, Cerner and Others Reveal Just How Their EHRs are Interoperable

November 1, 2019

Healthcare IT News interviewed key interoperability executives from four high-profile EHR vendors – Cerner, DrChrono, eClinicalWorks, and Epic Systems – and discussed how they address system interoperability and overall health IT interoperability. Epic, for instance, offers its Happy Together feature, which allows patients and providers to see data from multiple sources in a single, merged…

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Health Data Standards Support Healthcare Interoperability

October 25, 2019

The healthcare industry contains a number of different standards development organizations (SDOs) which create, define, update, and maintain health data standards through collaborative processes that involve health IT users. SDO’s are well regarded as they promote interoperability and heightened efficiency. However, lack of widespread adoption and use lessen the effectiveness of existing standards, according to…

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