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Implementing AI in Healthcare: Start Small for Real Results

July 16, 2020

The challenges facing healthcare organizations face Starting with smaller projects still yield big results Identifying Areas in RCM for AI Implementation  It is no secret that Artificial Intelligence has immense potential to drastically change and improve healthcare. What many healthcare organizations and their vendors are struggling with is not their vision of AI in healthcare,…

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Healthcare Organizations vs. Fraud: Three Potent Weapons

June 25, 2020

In an environment challenged by Coronavirus, the already significant problem of healthcare fraud is more harmful than ever. Blue Cross Blue Shield reports: The National Heath Care Anti-Fraud Association estimates conservatively that health care fraud costs the nation about $68 billion annually — about 3 percent of the nation’s $2.26 trillion in health care spending.…

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Applying AI for “Hyperpersonalized” Banking and Fraud Detection

June 24, 2020

Forbes magazine reports on a recent AI Today podcast wherein Casey Royer of USAA, a large US bank serving the military community, shared information on how the bank is adopting AI, how they’re using AI to broaden USAA banking offerings, make their operations more effective and efficient, and offer greater value to their growing customer…

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COVID-19 Scams: Masquerading as the FDIC

June 23, 2020

As seen in the above video, scammers representing themselves as officials of government agencies is a common tactic. Victims are caught off-guard by the scammer’s aggressive tone and threats of legal repercussions, raising the victim’s anxiety and clouding their judgement to extract money from them. The scammers have adopted a new angle, utilizing the pandemic to their advantage.

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Machine Learning: Giving RCM Workers Superpowers?

June 22, 2020

Unstructured healthcare data remain an important source of insights to support clinical and operational excellence Machine Learning gives healthcare workers “superpowers” to process paper documents and data at super human levels Insights from AWS at HIMSS20 Digital Conference According to Health IT News: Unstructured healthcare data, within clinical documents and summaries, continues to remain an…

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doctor using ipad

Hospital, Outpatient Visits Plummeted During COVID-19 Crisis

June 19, 2020

RevCycleIntelligence.com cites a Commonwealth Fund study that shows outpatient visits for more than 50,000 providers declined by nearly 60 percent in mid-March when COVID-19 began to take hold, and the volumes have remained low through mid-April. Stay-at-home orders, of course, had much to do with the sharp downturn. Similarly, hospital visits also saw a substantial…

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Remote Deposit Capture Spikes During Pandemic

June 18, 2020

RemoteDepositCapture.com had a hunch that the Covid-19 pandemic would lead to an increase in RDC deposits (Mobile Deposit, Desktop, ATM, etc.). So, in late February, they started polling the industry, asking the following question: For Financial Institutions: What has been the rate of growth or decline in your mobile deposit volume over the past year?…

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medical team meeting

Critical Components for Successful Business Continuity in RCM

June 16, 2020

Unique set of challenges facing RCM during the Covid-19 Pandemic Establishing a Business Continuity Plan is essential for RCM Lessons being learned from current pandemic Nearly three months ago, businesses across the country were forced to close down their offices to help slow the spread of the novel coronavirus and protect their number one asset…

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Best Practices for Detection of Counterfeit, Forged, and Altered Checks

June 16, 2020

As noted many times both here and in the general media, check fraud persistent and pervasive — and now compounded by fraudsters constructing corona virus-related scams.

Financial institutions should be on high alert for scams and fraud schemes that target the institution itself and/or its customers. It is equally important for financial institutions to evaluate their current check fraud processes and technologies and identify any possible gaps.

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Business Intelligence with Data Visualization

June 12, 2020

Moving from “big data” to “wide data” Visualization of data through DataOps and technology Data Visualization benefits for the Revenue Cycle Management In the digital world, we are seeing tremendous growth and robustness of data being collected through various systems, particularly in healthcare. According to a recent press release from Gartner: By 2020, most data and…

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