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Applying AI for “Hyperpersonalized” Banking and Fraud Detection

June 24, 2020

Forbes magazine reports on a recent AI Today podcast wherein Casey Royer of USAA, a large US bank serving the military community, shared information on how the bank is adopting AI, how they’re using AI to broaden USAA banking offerings, make their operations more effective and efficient, and offer greater value to their growing customer…

COVID-19 Scams: Masquerading as the FDIC

June 23, 2020

As seen in the above video, scammers representing themselves as officials of government agencies is a common tactic. Victims are caught off-guard by the scammer’s aggressive tone and threats of legal repercussions, raising the victim’s anxiety and clouding their judgement to extract money from them. The scammers have adopted a new angle, utilizing the pandemic to their advantage.

Remote Deposit Capture Spikes During Pandemic

June 18, 2020

RemoteDepositCapture.com had a hunch that the Covid-19 pandemic would lead to an increase in RDC deposits (Mobile Deposit, Desktop, ATM, etc.). So, in late February, they started polling the industry, asking the following question: For Financial Institutions: What has been the rate of growth or decline in your mobile deposit volume over the past year?…

Best Practices for Detection of Counterfeit, Forged, and Altered Checks

June 16, 2020

As noted many times both here and in the general media, check fraud persistent and pervasive — and now compounded by fraudsters constructing corona virus-related scams.

Financial institutions should be on high alert for scams and fraud schemes that target the institution itself and/or its customers. It is equally important for financial institutions to evaluate their current check fraud processes and technologies and identify any possible gaps.

Business Intelligence with Data Visualization

June 12, 2020

Moving from “big data” to “wide data” Visualization of data through DataOps and technology Data Visualization benefits for the Revenue Cycle Management In the digital world, we are seeing tremendous growth and robustness of data being collected through various systems, particularly in healthcare. According to a recent press release from Gartner: By 2020, most data and…

Applying Defect and Root Cause Analysis to Tuning Check Recognition with AI

June 11, 2020

OrboGraph will soon be launching a website refresh with the official market announcements around OrbNet AI and OrboAnywhere 4.0. Check recognition is a process which is not perfect, but the gap of unread items is closing. As technology approaches reading all legible items, it is important to look closely at “defect” items which did not…

Dissecting a Scam: “Let’s Tell the Scammer I Already Have the Money.”

June 9, 2020

This is a fairly typical fraud scheme that many, if not all of us, have encountered within our email inboxes. While we would normally mark the email as “spam,” delete it from our inbox, and move on with our day, there is a reason fraudsters continue to utilize this scam. The emails are sent to a large number of email addresses in hopes to find a less technically savvy individuals.

A Careful Return to the Workplace Begins

June 3, 2020

As the COVID-19 pandemic hopefully continues to subside — and the general population becomes more and more used to social distancing and appropriate use of facemasks — companies that had sent their employees home to work are beginning cautious steps toward bringing a portion of them back to the office. Cerner, for example, has begun…

Frank on Fraud: Check Scams On the Rise – – With Many Losses Unreported

June 2, 2020

According to Frank on Fraud, there are 16 main types of check fraud On the surface, check fraud growth defies logic A huge amount of check fraud goes unreported – – up to $1.2 billion in losses per year, in fact FRANK ON FRAUD is a terrific (and entertaining) blog by Frank McKenna, the Co-Founder…

PODCAST: Deluxe Navigates the New Payments Reality

May 28, 2020

A new podcast at PYMNTS.com features a conversation with Michael Reed, division president of payments at Deluxe. The podcast covers a wide range of timely payments topics, including: Checks still widely used with Reed reporting $7 trillion total transactional amounts with $2 trillion from lockbox. How work-from-home mandates have forced businesses to rethink how they…